Audio-Visual Communications Specialist

Job Overview

Status
:
Full-time, Regular, Benefitted, Non-exempt

Location
:
Facilities – AV Group, Camden Yards Sports Complex, Baltimore, MD

Hiring Range
: $90,938-$113,672 (based on qualifications; state salary rules may apply)

Closing Date
:
October 31, 2025

The Audio-Video Communications Specialist maintains, diagnoses, and repairs complex audio, video, telecommunications, and scoreboard systems at Oriole Park and M&T Bank Stadium.

The role ensures reliable operation of digital control rooms, LED video boards, production cameras, distributed sound systems, IPTV/MATV, intercoms, voice/data networks, and related cabling infrastructure. Responsibilities include hands‑on technical expertise, preventive maintenance, event‑day support, coordination with broadcast media, and collaboration with vendors and stadium partners.

Employees receive moderate supervision from the MSA Technical Manager or designated officer.

• Maintain, troubleshoot, and repair digital video control rooms, large‑scale LED video boards, production cameras, content management systems, and HD distribution equipment.
• Service distributed sound systems, including amplifiers, speakers, audio mixing consoles, digital signal processors, and networked audio protocols (Dante, MADI, AES
  67).
• Operate and troubleshoot AV control systems and protocols such as Crestron, Q‑SYS, and BSS.
• Perform preventive maintenance, software updates, data backups, and network management for audio, video, and telecommunications systems.
• Support audio/visual engineering needs during sporting and special events, coordinating with broadcast media and vendors.
• Maintain and troubleshoot telecommunications equipment, including phone systems, cabling, and fiber networks.
• Read and interpret blueprints and schematics for AV and low‑voltage wiring, integrating new equipment and troubleshooting system issues.
• Prepare documentation, maintenance records, and reports using central facilities management software.
• Assist in the design, installation, enhancement, and expansion of AV systems, and support procurement of necessary equipment and materials.
• Communicate effectively with vendors, colleagues, and stadium partners to ensure smooth operations and maintain professional standards.
• Enforce wire management policies and integrate with other facility departments for related maintenance tasks.
• Other duties as assigned.

• Comprehensive knowledge of digital and analog audio/video technologies, including production cameras, switchers, servers, routers, and distributed sound systems.
• Knowledge of computer networking fundamentals (TCP/IP, VLANs, routing/switching, firewalls, network security, DHCP, OSI model).
• Knowledge of broadcast and AV control systems and protocols (Crestron, Q‑SYS, BSS, Dante, MADI, AES
  67).
• Knowledge of telecommunications systems, cabling infrastructure, fiber optics, and signal flow.
• Knowledge of preventive maintenance practices and system backup procedures for AV, IT, and telecommunications equipment.
• Skill in diagnosing and repairing complex broadcast, audio, video, and telecommunications equipment.
• Skill in interpreting and updating technical drawings, schematics, and wiring diagrams.
• Skill in using test instruments such as meters, scopes, and monitors for troubleshooting.
• Skill in coordinating with broadcast media and supporting live events with reliable technical operations.
• Strong technical writing and documentation skills for reports, records, and maintenance procedures.
• Ability to perform technical work at heights, in confined spaces, and under physically demanding conditions.
• Ability to communicate clearly and effectively with colleagues, vendors, and stadium partners.
• Ability to prioritize tasks and respond quickly to operational issues, especially during live sporting and special events.
• Ability to work both independently and collaboratively with multidisciplinary facility teams.
• Ability to adapt to evolving technologies and assist in the design and installation of new systems.

Key competencies – technical expertise, troubleshooting, effective communication and collaboration, adaptability, time and project…