Electronic Communications Safety and Security; ECSS Systems Engineer

Johns Hopkins Public Safety is seeking an Electronic Communications Safety and Security (ECSS) Systems Engineer to support the Electronic Communications Safety and Security (ECSS) Systems primarily focused around the Johns Hopkins Police Department and Johns Hopkins Public Safety. This position will be responsible for the operation, configuration, and management of public safety information technology and ECSS Systems.

The Electronic Communications Safety and Security (ECSS) Systems Engineer will be responsible for administration, programming, maintenance, performance, implementation, security and support of various departmental and enterprise-wide platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and/or software release upgrades into the current environment. ECSS systems include, but are not limited to, two-way radio systems and infrastructure, telecommunications systems, emergency communications center technologies, police vehicle technology hardware and software, integrated security hardware and software solutions, enterprise software applications, , access control, door hardware, video surveillance, security detection, alarm monitoring, information management display, mass notification, life safety, and fire detection alarm.

• Responsible for meeting with technical staff from many Johns Hopkins IT entities to determine customer needs for ECSS software and infrastructure deployments.
• Responsible for meeting with stakeholders from Johns Hopkins Police Department (JHPD), Johns Hopkins Public Safety (JHPS), Baltimore Police Department (BPD) and Baltimore City (BCIT) regarding functionality and operation of various ECSS systems.
• Collaborate with application support teams, infrastructure groups and departmental IT staff to test, deliver, and maintain ECSS software and infrastructure.
• Assist with the ongoing maintenance and administration of Windows desktop management within the organization.
• Conducts systems performance evaluations, monitoring, patch management and security evaluations.
• Analyzes user needs in various computer environments (including but not limited to mainframe, Windows, and mid-range) and makes recommendations for products and services.
• Ensures that all systems environments are maintained in an efficient and cost-effective manner.
• Develop solutions based on extensive technical knowledge, skills and experience; influence clients towards innovative/integrated solutions.
• Responsible for full life-cycle of medium to large sized complex projects.
• Design complex business, clinical, education, or infrastructure solutions. Provide written documentation and diagrams of findings.
• Design complex solutions that conform to institutional policies, standards, and guidelines, and infrastructure environment and to vendor and industry best practices.
• Select infrastructure applications that reside between end user applications and hardware operating systems working with vendors, customers, and other sources (i.e., opensource or Internet2 initiatives) to provide configurable tools.
• Develop new methods to improve service processes, performance, and functionality by examining existing systems management tools and processes.
• Research, recommend, and implement new technologies based on the value to the institutions.
• Work with vendor processes and product to improve the quality and fit for the institutions.
• Install and configure complex server hardware and operating systems.
• Install and configure infrastructure applications.
• Implement a schedule of system backups and archive operations to ensure data/media recoverability.
• Provide complex server level administration (manage HW/SW, maintenance, upgrades and patches, account maintenance, backups and recoveries and assist users).
• Develop complex scripts and solutions by using departmental standards to automate systems management.
• Perform complex system software upgrades including planning and scheduling, testing, and coordination.
• Design and/or integrate security authorization and access control. Audit and…