HPC Systems Administrator; IT@JH Research Computing

Position: HPC Systems Administrator (IT@JH Research Computing)

HPC Systems Administrator (IT@JH Research Computing)

The Johns Hopkins University seeks an HPC Systems Administrator to support the daily operation of the university’s high‑performance computing and AI environments.

Specific Duties & Responsibilities

• Monitor basic system health and resolve tickets.
• Assist with user account administration, including account maintenance and authorizations.
• Install software updates, configure node settings, and participate in infrastructure projects under senior staff guidance.
• Perform routine maintenance, backups, and archive operations.
• Develop basic scripts and solutions to automate systems management.
• Monitor, tune, and troubleshoot system performance using appropriate tools.
• Participate in project collaboration and change management, ensuring documentation and testing of changes.

Systems Analysis / Design

• Design simple solutions by meeting with customers and documenting findings.
• Conform to institutional policies, standards, and guidelines, and vendor best practices.
• Participate in selecting infrastructure applications, working with vendors and other sources.

Install & Configure

• Install and configure server hardware and operating systems following documentation.
• Evaluate and implement appropriate software and hardware solutions to maintain integrity.
• Implement backup schedules and archive operations.

Maintain & Troubleshoot

• Provide basic server level administration, including maintenance, upgrades, patches, account maintenance, and backups.
• Monitor and tune systems for optimum performance.
• Develop scripts to automate management tasks.
• Execute system software upgrades and coordinate them with documentation and standards.
• Audit user access and generate periodic reports on performance, integrity, and capacity.
• Use management and monitoring tools to detect incidents, determine root cause, and resolve routine incidents.

Project Collaboration & Lifecycle Participation

• Implement changes within change management policies.
• Participate in evaluating vendor proposals and selecting vendors.
• Work with vendors, consultants, and internal groups to develop applications.
• Attend project meetings and provide input.
• Create and maintain documentation and test scenarios.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree.
• One year of related experience or equivalent education.

Preferred Qualifications

• One to three years of experience administering Linux systems.
• Basic familiarity with HPC concepts such as cluster scheduling, shared file systems, high‑speed networking.
• Understanding of Linux tools and workflows (package management, system logs, permissions, service management).
• Introductory scripting experience (Bash or Python).
• Familiarity with configuration management tools (Ansible, Puppet).
• Familiarity with networking fundamentals (TCP/IP, DNS, SSH) and authentication technologies (LDAP, Active Directory).
• Strong communication skills and documentation ability.
• Demonstrated eagerness to learn and contribute to a collaborative team.

Expected Skills / Proficiency Level

• Automation - Intermediate
• Directory Services - Intermediate
• Operating Software - Intermediate
• Scripting - Intermediate
• Software Development Life Cycle - Intermediate
• Systems Analysis - Intermediate
• Systems Configuration - Intermediate
• Systems Development - Intermediate
• Systems Integration - Intermediate

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