VP, Commerce Client Lead

Overview

VP, Commerce Client Lead at Flywheel.

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real‑time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The VP, Commerce Client Lead will lead one of our largest client relationships on behalf of our Commerce Network, partnering with a major brand on their transformation journey. As a strategic business partner and advisor, you will combine deep expertise in ecommerce and retail commerce with a comprehensive understanding of your client's business, competitive landscape, and category dynamics.

• Account Leadership & Strategy
  • Develop integrated strategies and annual business plans that drive growth, serving as the senior‑most point of contact for the client.
  • Monitor market dynamics, competitive activity, and category trends to inform strategic recommendations and counsel.
  • Understand the end‑to‑end consumer journey and proactively optimize the marketing ecosystem across data, technology, content, and operations.
  • Act as the primary escalation point for client issues and single point of contact for client opportunities.
• Solution Development & Revenue Growth
  • Leverage organizational capabilities and platforms to solve business challenges and identify growth opportunities.
  • Lead proposal development for new initiatives, assembling the right talent and resources across partners.
  • Own revenue growth targets and support forecast development for the account.
  • Mitigate competitive risks and proactively address retention challenges.
• Team Leadership & Culture
  • Foster a collaborative, respectful environment that encourages productive working relationships across multiple agencies.
  • Support team members in their professional growth and development.
  • Identify and develop emerging talent for future opportunities.

• Proven track record of managing large, complex, multi‑stakeholder relationships with enterprise clients.
• Deep expertise in commerce strategy, ecommerce, retail technology, or related disciplines.
• Strong business acumen and ability to understand client financials, competitive positioning, and market dynamics.
• Demonstrated ability to operate across highly complex, multi‑disciplinary environments and manage multiple agencies/partners.
• Excellent executive communication and relationship‑building skills.
• Strategic thinking with the ability to develop comprehensive plans and drive execution.
• Comfort with ambiguity and innovation; ability to operate in fast‑moving, evolving environments.
• Proven ability to grow revenue and manage business development.
• Track record of driving organic growth through exceptional client experience and value creation.
• Strong network and ability to attract top talent.

• Competitive rewards package and unparalleled career growth opportunities.
• Office hubs across the globe with flexible vacation time, learning and development opportunities, benefits that help you live your best life, parental leave, volunteering opportunities.
• Team members go into Hub Offices 3× per week.
• ERG (Employee Resource Group) opportunities.
• Background check required upon hire.

Initial introductory call with Talent Acquisition for company and values fit. Subsequent rounds include 1:1 meetings with team members and may include skill assessments such as a take‑home assignment, case study presentation or pair programming/live coding exercise depending on the role.

Flywheel Commerce Network is an Equal Opportunity Employer and participates in E‑Verify. All applicants will receive fair consideration for employment. We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other protected characteristic in the location of application.

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