Field IT Support Technician

Job Description

As a Field IT Support Technician, you will perform onsite installation, maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle used to travel to customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.

Some of the hardware you will be working with:

• Application Servers
• PCs
• Cabling
• Switches
• Printers
• Routers
• Fiber Converters
• Scanners

• Technical associate's degree or equivalent work experience
• 1+ years of technical experience (hardware/networking)
• Must be able to lift at least 50 pounds on a consistent basis
• Must be able to attend a paid training class in Texas
• Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
• Good communication skills
• Customer service experience
• A+ and/or Network+ certified is a plus
• Ability to travel, with hotel stays, up to 25% of the time

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Company vehicle for work purposes
• Paid holidays, vacation and sick days

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

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