Technical IT Manager - W2

Technical IT Manager

Location: Baltimore, MD

Pay Rate: $45.00/hr (W2)

Terms of Employment:

• Duration: 12 months (potential extension)
• Hybrid schedule in Baltimore, MD (1–2 days onsite)

We are seeking a Software Engineering Manager to lead a high‑performing team of Full Stack Developers and Software Architects building scalable, cloud‑native platforms on AWS. You’ll combine people leadership with technical depth—mentoring engineers, driving architectural excellence, and ensuring reliable delivery of secure, maintainable solutions. The team works with Type Script, React, Node.js, AWS, Kubernetes, and follows principles such as API‑First Design, Event‑Driven Communication, Security by Design, Separation of Concerns, Scalability, and Observability.

This position reports to the Alcor Senior Program Manager.

The team supports the Identity, Credential, and Access Management (ICAM) program for the Client, a major federal initiative. This involves designing, developing, and maintaining secure, cloud‑native solutions that manage user identities, credentials, and access privileges for client employees, contractors, and external providers. The platform integrates with Okta and AWS, and supports over 40,000 internal users and millions of external providers. Key responsibilities include modernizing authentication and authorization, implementing Zero Trust security principles, automating account lifecycle management, and ensuring compliance with federal standards.

The team’s work is critical to safeguarding sensitive healthcare data and enabling secure, efficient operations across client enterprise applications.

• Manage, coach, and mentor a team of Full Stack Developers and Software Architects; foster a culture of technical excellence, inclusion, and continuous learning.
• Facilitate Agile ceremonies (stand‑ups, sprint planning, retrospectives); drive team efficiency and delivery predictability.
• Guide architectural decisions and uphold platform principles (API‑First, Event‑Driven, Security by Design, etc.).
• Oversee development and deployment of applications using Type Script, React, Node.js, AWS services (EKS, Aurora Postgre
  
  SQL, Dynamo
  
  DB, Elasti Cache), and Kubernetes.
• Ensure best practices in code quality, testing, CI/CD, observability, and cloud‑native security.
• Effectively communicate development scope, issues, and solutions in understandable terms for product managers, executives, and customers, framing technical work in terms of business impact, and building trust with clear status updates.
• Conduct and lead the team in completing development and engineering documentation (e.g., architecture docs, API specs, design specs, runbooks). Provide feedback to ensure accuracy, completeness, and alignment with organizational goals.
• Collaborate with Product Owners, UX/HCD, QA, Dev Ops, and Operations to ensure alignment with development scope and acceptance criteria.
• Collaborate with Program Manager and stakeholders to align technical solutions with business goals; communicate progress, risks, and milestones.
• Support recruiting, onboarding, and career development for engineering team members.
• Conduct code reviews, resolve technical challenges, and drive continuous improvement.
• Stay current with emerging technologies and recommend innovations to enhance the platform.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 8+ years of software engineering experience, including 3+ years in a technical leadership or management role.
• Hands‑on experience with Type Script, React, Node.js, AWS, Kubernetes, and microservices architectures.
• Proven ability to mentor engineers and foster collaboration across roles.
• Strong understanding of architecture principles: API‑First, Event‑Driven, Security by Design, Scalability, Observability.
• Strong communication and problem‑solving skills.
• Experience leading Agile teams and facilitating Scrum ceremonies.
• Excellent communication and stakeholder management skills.
• Proficiency in observability tools (Cloud Watch, Prometheus) and cloud‑native security best practices.
• Proficient in Office 365 Suite, Jira, and Confluence.

• AWS certifications (e.g., Solutions Architect, Dev Ops Engineer).
• Experience with Graph
  
  QL, Redis Streams, infrastructure‑as‑code (Terraform, AWS CDK).
• Prior experience managing teams building cloud‑native platforms in regulated environments.
• Familiarity with RBAC, workflow engines, or messaging systems.