University Museums Coordinator; Historic Houses

Overview

We are seeking a University Museums Coordinator who will report to the Programs & Interpretation Manager and provides overall assistance and security to both historic house museums that are part of Johns Hopkins University. This position will be cross trained to be able to cover the gift shop at Evergreen Museum & Library (EML), Homewood Museum (HM) as well as covering the security desk at Evergreen Museum & Library.

• Open and close the museum for visitors.
• Greet and interact with visitors.
• Process transactions and track ticket sales and gift shop purchases.
• Assist with program logistics, including parking, setting up/breaking down tables, etc.
• Notify Curator/Registrar of any problems with the house or collections.
• Perform general office duties.
• Basic maintenance and troubleshooting.

• Open and close the museum.
• Monitor security cameras during public tours.
• Make regular rounds of the museum space and outside grounds.
• Notify Facilities Coordinator of any problems with the house or grounds.
• Assist with large crowds, including following large tours through the house.
• Assist with program logistics, including parking, setting up/breaking down tables, etc.

• The hired individual will not have a regular schedule and may be called to fill in for absent staff with less than a day’s notice.
• It is expected that the individual will be available, as needed, Fri‑Sun and occasional weekdays.

• Strong customer‑service skills and a commitment to client satisfaction.
• The ability to maintain a professional, polished presence and demonstrate courtesy, tact, and diplomacy in all interactions.
• Excellent written and verbal communication.

• High School Diploma/GED, with a Bachelor’s Degree preferred.
• Demonstrated customer service skills and general computer skills. One year of experience preferred.
• Additional education may substitute for required experience, in accordance with the JHU equivalency formula.

• One year of museum and retail experience.
• Knowledge of POS systems – a plus.

• Ability to lift, push, and pull up to 35 lbs.
• Ability to use stairs.

Classified

Title:

Museum Aide

Job Posting Title (Working Title):
University Museums Coordinator (Historic Houses)

Role/Level/Range: ATO 37.5/01/OA

Starting Salary Range: $15.00 – $19.20 hourly (commensurate with experience)

Employee group:
Casual / On Call

Schedule:

Varies

FLSA Status:
Non‑Exempt

Location:

Homewood Campus

Department name:
Historic Houses

Personnel area:
Libraries

Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: .

See the job description above for the JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis.

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre‑employment background check. Johns Hopkins is committed to hiring individuals with a justice‑involved background, consistent with applicable policies and current practice.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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