Computer Network & Systems Specialist; It Systems Technical Specialist

Agency Mission Maryland's health depends on great technology. Help us build it. OET is the engine behind MDH - one team driving innovation across every department serving Maryland's most vulnerable residents. We're looking for technologists ready to reimagine how public health works. That’s our mission - backed by benefits and a team serious about getting it right. Your skills. Maryland's health.

Let’s build it together.

STD
0021

MDH Office of Enterprise Technology (OET)
201 W. Preston Street
Baltimore, MD 21201

The Computer Network and Systems Specialist provides senior‑level network engineering leadership and oversight for the LTSSMaryland system to ensure secure, reliable, and high‑performing operations. The position is responsible for planning, integrating, and maintaining software and hardware systems and network performance metrics, providing technical analysis and reporting, and developing solution architectures that support ongoing operations and future scalability. This role oversees system software releases and Change Control Board (CCB) activities and provides expert consultation for critical system components, including the Raven Database, primary and disaster recovery data centers, physical and virtual infrastructure, file transfer APIs, and file gateways supporting HIPAA‑compliant EDI file exchanges.

The position ensures network availability, performance optimization, compliance with security standards, and continuity of operations. The position supports, consults, and may be responsible for projects within the Medicaid IT project ecosystem as assigned. This position is eligible for Hybrid Telework.

• Design, develop, and maintain network architecture solutions supporting system availability, disaster recovery, security, and scalable operations.
• Monitor network performance, system availability, and operational metrics to identify issues, recommend improvements, and optimize reliability and throughput.
• Review and evaluate infrastructure and application changes through Change Control Board (CCB) processes to ensure alignment with architectural standards and operational requirements.
• Support system software releases, infrastructure updates, deployment planning, and network‑impact assessments for production environments.
• Provide technical oversight and support for data centers, virtual infrastructure, file transfer APIs, gateways, and HIPAA‑compliant EDI operations.
• Support network security, disaster recovery, and compliance activities by reviewing configurations, assessing risks, and recommending remediation strategies.
• Maintain network documentation, operational runbooks, batch schedules, and automation processes supporting ongoing system operations.
• Coordinate with technical teams, vendors, and stakeholders to resolve network‑related issues and support operational continuity.
• Develop reports, technical analyses, and performance recommendations to support leadership decision‑making and infrastructure planning.
• Perform other related duties as assigned in support of LTSSMaryland operational stability and continuous improvement.

Applicants must meet the minimum qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

• Experience:
  
  Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.
• Notes:
  1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management…