Tier II IT Support Engineer — Frontline End-User Support
Listed on 2026-10-06
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
DAG Tech in Baltimore is seeking a Tier II IT Support Engineer to join our Engineering Operations team. You will provide front-line support to end-users, troubleshoot hardware, software, network issues, and manage accounts for cloud services.
This on-site role requires excellent communication, documentation, and the ability to multi-task across devices and platforms. Daily tasks include onboarding/offboarding, password resets, and maintaining accurate time-tracking and technical records.
We are looking to fill the Tier II IT Support Engineer — Frontline End-User Support position at DAG Tech in Baltimore, MD, United States.
As a Tier II IT Support Engineer — Frontline End-User Support, you will play an important part at DAG Tech in Baltimore, MD, United States.
We invite applications for the Tier II IT Support Engineer — Frontline End-User Support position located in Baltimore, MD, United States.
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