Service Desk Analyst - ITIL, Security
Listed on 2026-10-06
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IT/Tech
IT Support, IT Business Analyst, Systems Analyst, IT Consultant
DMI is seeking a Service Desk Analyst to support a large State of Maryland agency in Baltimore, MD. The role requires a Bachelor's in IT with 6 years of experience, and certifications (A+, Network+, ITIL, Security+).
On-site work at multiple Baltimore locations is expected, with fingerprint background checks and US citizenship requirements. Responsibilities include Tier I troubleshooting, device configuration, incident documentation, and coordination with vendors and agencies.
This position is for the Service Desk Analyst - ITIL, Security+ | Maryland role at DMI (Digital Management, Inc.).
We are seeking a motivated Service Desk Analyst - ITIL, Security+ | Maryland to join DMI (Digital Management, Inc.) in Baltimore, MD, United States.
Consider building your career as a Service Desk Analyst - ITIL, Security+ | Maryland at DMI (Digital Management, Inc.).
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