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Tier 2 Help Desk & Portal Support Specialist

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: GoFusion
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Fusion Advanced Technology, LLC in Baltimore, MD is seeking a Tier 2 Help Desk Specialist to provide advanced user support and application administration for portals and related systems. The role involves incident triage and escalation to address complex issues for Maryland State Department of Education users.

You will document incidents, assist with user provisioning, and coordinate with technical leads and state contacts.

Are you ready to take on the Tier 2 Help Desk & Portal Support Specialist role at GoFusion?

The Tier 2 Help Desk & Portal Support Specialist role at GoFusion is now open for applications in Baltimore, MD, United States.

Join us at GoFusion as our next Tier 2 Help Desk & Portal Support Specialist in Baltimore, MD, United States.

We are currently recruiting a Tier 2 Help Desk & Portal Support Specialist for our team in Baltimore, MD, United States.

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