Audio Visual Communications Specialist

Status: Full-time, Regular, Benefitted, Non-exempt
Location: Facilities – AV Group, Camden Yards Sports Complex, Baltimore, MD
Hiring
Range: $90,938-$113,672 depending upon qualifications. State salary rules may apply for promotions and transferees.
Closing
Date: November 13, 2026

The Audio-Video Communications Specialist is responsible for maintaining, diagnosing, and repairing complex audio, video, telecommunications, and scoreboard systems at Oriole Park at Camden Yards and M&T Bank Stadium. This position ensures the reliable operation of digital control rooms, LED video boards, production cameras, distributed sound systems, IPTV/MATV, intercoms, voice/data networks, and related cabling infrastructure. The role requires hands-on technical expertise, preventive maintenance, event-day support, coordination with broadcast media, and collaboration with vendors and stadium partners.

Work involves both independent troubleshooting and integration with other facility departments to uphold the Maryland Stadium Authority’s high standards of performance and facility operations. Employees in this classification receive moderate supervision or close guidance from the MSA Technical Manager or a designated MSA officer, such as the Assistant Technical Services Manager.

• Maintain, troubleshoot, and repair digital video control rooms, large-scale LED video boards, production cameras, content management systems, and HD distribution equipment at major league sports facilities.
• Service distributed sound systems, including amplifiers, speakers, audio mixing consoles, digital signal processors, and networked audio protocols (Dante, MADI, AES
  67).
• Operate and troubleshoot AV control systems and protocols such as Crestron, Q-SYS, and BSS.
• Perform preventive maintenance, software updates, data backups, and network management for audio, video, and telecommunications systems.
• Support audio/visual engineering needs during sporting and special events, including coordination with broadcast media and vendors.
• Maintain and troubleshoot telecommunications equipment, including phone systems, cabling, and fiber networks.
• Read and interpret blueprints and schematics for AV and low-voltage wiring to integrate new equipment, implement design changes, and troubleshoot system issues.
• Assist in the design, installation, enhancement, and expansion of AV systems, and support procurement of necessary equipment and materials.
• Communicate effectively with vendors, colleagues, and stadium partners to ensure smooth operations and maintain professional standards.
• Enforce wire management policies and integrate with other facility departments for related maintenance tasks.
• Other duties as assigned.

(The following generally describes the knowledge, skills, and abilities that are required to enter the job or to be learned within a short period of time in order to successfully perform the assigned tasks).

• Comprehensive knowledge of digital and analog audio/video technologies, including production cameras, switchers, servers, routers, and distributed sound systems.
• Knowledge of computer networking fundamentals (TCP/IP, VLANs, routing/switching, firewalls, network security, DHCP, OSI model).
• Knowledge of telecommunications systems, cabling infrastructure, fiber optics, and signal flow.
• Knowledge of preventive maintenance practices and system backup procedures for AV, IT, and telecommunications equipment.
• Skill in using test instruments such as meters, scopes, and monitors for troubleshooting.
• Skill in coordinating with broadcast media and supporting live events with reliable technical operations.
• Strong technical writing and documentation skills for reports, records, and…