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Administrator ; IT Accessibility Training Specialist Position

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Maryland AG
Full Time position
Listed on 2026-10-23
Job specializations:
  • IT/Tech
    IT Support, Technical Writer, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 85000 - 105000 USD Yearly USD 85000.00 105000.00 YEAR
Job Description & How to Apply Below
Introduction

The Maryland Department of Disabilities Assistive Technology Program (MDTAP) helps people with disabilities, older adults, and their families get the helpful tools and technology they need.

Grade

STD
0016

Location of Position

2301 Argonne Dr.,
Baltimore, MD 21218

Main Purpose of Job

The Maryland Department of Disabilities and the Assistive Technology Program (within MDOD) facilitate the Statewide Information Technology Accessibility Initiative (SITAI), ensuring state agency compliance with state and federal accessibility laws. SITAI is charged with the coordination and collaboration of services and processes supporting IT Accessibility compliance between the Department of Information Technology (DoIT), Department of General Services (DGS) and all executive branch state agencies.

SITAI works to ensure that the state procures, develops and implements accessible information technology systems. This position provides technical assistance to state agencies and DoIT through technical evaluations, digital accessibility education and training, and procurement support. Additionally, this position serves as direct support staff to the Director of IT Accessibility Policy and Programs, attending state-level & departmental meetings, developing and compiling resources, developing and presenting on technical IT standards for both general and specific audiences, and providing direct technical support state agency IT staff.

Position

Duties
  • Support the Director of IT Accessibility in testing state websites, apps and software for accessibility in compliance with ADA Title II and WCAG success criteria.
  • Assist with troubleshooting issues and providing technical support to state agency website developers, content managers, and procurement staff.
  • Utilize a prescribed set of checklists and accessibility checkers to perform accessibility reviews of documents and deliverables from state agencies for ADA Title II compliance.
  • Provides highly technical (expert level) direct and consultative support to Director of IT Accessibility and other program/project leaders in state government including the DoIT Office of Accessibility.
  • Remediate non-ADA Title II compliant aspects of documents and deliverables including formatting MS Word documents, PowerPoint presentations, Excel spreadsheets, PDF documents and other formats in accordance with ADA Title II specifications.
  • In coordination with the Director of IT Accessibility, create comprehensive accessibility guidance for state-specific IT solutions.
  • Provide technical assistance to DoIT Office of Accessibility regarding accessibility compliance testing and recommendations for which is appropriate in particular circumstances.
  • Respond to inquiries about technology access from state constituents, employees, and agency leadership.
  • Provide direct technical assistance to state agencies and constituents on accessible technology issues.
  • Create and make available, to state employees and constituents, training resources on topics of accessibility.
  • Serve as a liaison between the National Federation of the Blind’s Center for Excellence in Nonvisual Access and the State, encouraging state employees to participate in education experiences offered by the NFB, plan and co-host applicable IT Access training sessions, and coordinate on projects and initiatives relative to NFB’s CENA program and the IT Access Initiative.
  • In collaboration with the Director of IT Accessibility, create, maintain and teach a comprehensive accessibility education program to state employees.
  • In collaboration with the Director of IT Accessibility, develop and maintain permanent, on-demand asynchronous training modules for use by state employees to learn about and develop IT accessibility skills.
  • Supervise and oversee Instructional Design intern with development of the Maryland Certified Digital Accessibility Professional online program.
  • Maintain and administer the learning management system for the Maryland Certified Digital Accessibility Professional online program.
  • Maintain and administer Workday Learning LMS for IT Accessibility Initiative training modules
  • Collaborate in the Maryland Training Network community of practice
  • Support the Director of IT Accessibility Initiatives with training, consultation, and testing of non-State organizations as a fee for service.
  • Promote and advertise the Maryland Certified Digital Accessibility Professional program and the IT Accessibility Corps inside the DSCI SYO Program.
  • In collaboration with the DoIT Office of…
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