Network Engineer; Computer Network Specialist II Job Baltimore area,Maryland USA,IT/Tech

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

This is a full-time contractual position.

There are two openings for this posting.

GRADE

LOCATION OF POSITION

Maryland Department of Human Services

Office Of Technology for Human Services

25 S. Charles Street

Baltimore, MD 21201

Main Purpose of Job

The purpose of this Network Engineer position is to design, implement, maintain, and support the agency's enterprise network infrastructure. This involves the full lifecycle management of network devices from deployment to excessing in accordance with DHS standards. The engineer manages critical security systems and infrastructure, performs physical networking tasks including rooftop installations, and strictly adheres to ITIL-based ticketing and change management protocols to ensure continuous operational stability.

POSITION

DUTIES Network Systems & Lifecycle Management

Maintains all network devices throughout their lifecycle, from initial deployment to excess/disposal, strictly using DHS standards. Actively manages and configures security systems including AAA Servers, WIFI management controllers, firewalls, Network Access Control (NAC) systems, environmental monitoring tools, and device management software.

Ticketing & Incident Management

Uses the enterprise ticketing system to manage assignments. Must update tickets daily with accurate information regarding the work performed and current status (e.g., Work in Progress, Pending). Failure to update tickets accurately and daily may result in disciplinary actions.

MINIMUM QUALIFICATIONS

Experience:

Two years and sixmonths of experience, one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks and an additional eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software.

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the additional eighteen months of the required experience.

3. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited a high school or possession of a high school equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

4. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned…