Software Engineer II

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JOB SUMMARY:

Plan, forecast, implement, and identify resource requirements for network backbone infrastructures of moderate complexity. Consult on network connectivity and traffic paths. Assist in developing, deploying, and maintaining AI/ML-enabled applications and services, including model integration, CI/CD, evaluation benchmarks, automation workflows, APIs, and supporting infrastructure for clinical, operational, or research use cases. Implement and support observability, monitoring, and evaluation capabilities for AI-enabled systems, including performance metrics, drift detection, reliability monitoring, feedback collection, and troubleshooting of production issues.

Maintain version-controlled code, configuration, datasets, prompts, and deployment artifacts; participate in validation, release management, and governance activities to promote reproducible, secure, and supportable AI/ML solutions.

QUALIFICATIONS:

• Bachelor's Degree Bachelor's Degree in computer science, information technology, network engineering, or a related field (Required)
• One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
• Minimum 2 Years of Experience 2+ years of experience in network engineering or IT required, including 2 years as a Network Engineer I or a position of similar complexity. (Required)
• Experience in a healthcare setting strongly preferred
• Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Work assignments are varied and sometimes require interpretation.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
• Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.
• Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
• Ensures their work aligns with regulatory standards and company policies.
• Makes decisions that are guided by general instructions and practices requiring some interpretation.
• Addresses basic to moderately complex administrative and operational challenges.
• Applies comprehensive knowledge, skills, and practices to perform a variety of assignments in Information Technology.
• Fully functioning capacity/ working knowledge of Information Technology.
• Works on assignments within a process or set of processes of moderate size, scope, diversity, and/or complexity.
• Performs work thoroughly in a cost-efficient manner and at a high productivity level.
• Intermediate proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).
• Core networking: OSI, Ethernet, TCP/IP, CSMA/CD, Layer2 vs Layer3 strengths/weaknesses, and multicast.
• IP addressing: expert IPv4/32bit math, working IPv6/128bit, CIDR, and address types (loopback, unicast, multicast, limited/directed broadcast).
• Routing and switching: routed networks, VLANs, routing protocols (EIGRP, OSPF), FEthernet, ACLs, and troubleshooting medium complexity IPv4 routing issues.
• Transport and transportscale tech:
  QoS, MPLS, Metro Ethernet, DWDM/optical systems, and redundancy protocols (HSRP, Spanning Tree, VRF/VxLAN).
• Devices and services: configure enterprise routers, switches, CSU/DSU, firewalls, content/caching switches, loadbalancers (CSM/ACE), wireless controllers/APs, and administer TCP/IP services (DNS, DHCP, HTTP, FTP, SSH, SMTP).
• Wireless: design and implement controllerbased Cisco/Juniper/Arista wireless solutions using RF/antenna theory, 802.11a/b/g/n, site surveys, controllers/APs,VoWLAN, outdoor mesh, secure WLAN, and campus controller management.
• Monitoring and troubleshooting: use MRTG, Cacti, Smoke Ping, HP Open View, Cisco Works and network analyzers; isolate hardware vs software/firmware/OS vs application and patterned vs nonrepeatable…