IT Service Desk Analyst Certifications & Perks
Listed on 2026-11-06
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IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
Erickson Senior Living in Baltimore seeks an IT Service Desk Analyst to provide first-line and some second-line support for IT systems. You will handle high-volume inquiries, document issues, and ensure timely updates in our ticket-tracking system, delivering strong customer service and adherence to service level agreements.
You must have at least 1 year of Service Desk experience and CompTIA A+ certification within 12 months of hire.
The IT Service Desk Analyst
- Growth, Certifications & Perks position in the IT & Technology field is open for applications.
We are looking to fill the IT Service Desk Analyst
- Growth, Certifications & Perks position at 653 Eagle's Trace, Inc. in Baltimore, MD, United States.
The IT Service Desk Analyst
- Growth, Certifications & Perks role at 653 Eagle's Trace, Inc. is now open for applications in Baltimore, MD, United States.
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