Manager Supply Chain Operations

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Generous Paid Time Off
• Affordable and comprehensive benefits package, including tuition reimbursement

The Manager Supply Chain Ops reports to the Director of Supply Chain Operations and is responsible for the management and general oversight of the hospital's supply chain functions. The scope of work includes the development and supervision of processes, procedures, and policies that impact the Supply Chain Operations team at the assigned entity. Areas of impact include, but are not limited to, medical supply & equipment distribution, inventory management systems, receiving processes, customer service engagement, and team member development.

40 Hours (Full Time)
Day Shift

Johns Hopkins Hospital
1800 Orleans Street
Baltimore, MD 21287

• Six years supply chain experience with three years of prior leadership experience is required.
• Experience in a warehouse, hospital supply chain or customer service role preferred.
• Experience in surgical services or procedural area environment preferred.
• Extensive experience managing material/logistic operations in support of patient care, as is generally acquired through at least seven years of progressively responsible experience in a healthcare materials management setting.
• Comprehensive understanding and working knowledge of hospital finance, information systems, customer service, performance improvement and regulatory requirements.
• Experience with point of use technology, MS Office applications, Enterprise Resource Planning, Materials Replenishment Planning and Materials Management Information Systems (Examples: EPIC, SAP, Oracle, Peoplesoft, Lawson, Manhattan, Pyxis, and other supply chain technologies).
• Knowledge of supply chain analytics including collection, cleansing, analysis and interpretation of supply chain data.

• Bachelor’s degree in Business Management, Supply Chain, Logistics Management or related field is required.
• Additional experience may be substituted for education. (Equivalency Formula:
  Related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two‑years basis).

• Directs the daily activities of inventory management for Perioperative and other clinical units as well as the central supply storeroom. Utilize various computer systems to locate inventory / equipment, audit staff member quality / productivity and maintain budgetary guidelines.
• Collaborates with perioperative and other clinical units to establish Point of Use par levels and refill points, utilizing reports and data to inform and improve supply chain service levels.
• Ability to extract and interpret data, develop and implement work plans, and proactively monitor key performance indicators to make real‑time adjustments to ensure goal accomplishment. Consistently seeks to improve work processes and workflow efficiencies.
• Assists Director with maintaining established department policies & procedures, objectives, quality assurance, and safety standards; provides leadership to improve employee productivity and service levels.
• Responsible for the oversight and accountability of inventory related to expired goods, credits, charges, lot tracking, and storage.
• Participates in all Value Analysis and product review committees at both system and affiliate levels, including Perioperative and other clinical standing committees and bid‑related specific teams.
• Reviews free text purchasing activities in SAP daily to assure quick turnaround in sourcing and processing; facilitates purchase order discrepancy resolution through contact and research.
• Manages product recalls, including immediate notification to departments throughout the hospital, collection and return of product if required, and response to vendors, agencies, etc. Maintains related official documentation and provides monthly reports for the department.
• Ensures full department compliance with regulatory requirements (Examples:
  Joint Commission on Accreditation of Healthcare, Department of Health, Department of Transportation, and…