Moving and Storage Technicians

Thomasville Restoration’s vision is to be the #1 most trusted and respected restoration company.

The Specialty Services moving and storage technician is responsible for the assessment, cleaning, moving, storage, and documentation of contents affected by fire, water, mold, and other losses, as well as assisting with structural cleaning as needed. This role requires a strong background in household good inventorying, packing, loading , attention to detail, and the ability to work efficiently in a fast-paced restoration environment.

The technician plays a critical role in restoring customer belongings while supporting overall job progress and customer satisfaction.

• Inventory, pack, load and transport household goods from loss sites with care and accuracy
• Utilize appropriate cleaning methods (wet cleaning, dry cleaning, ultrasonic cleaning, deodorization, etc.)
• Identify salvageable vs. non-salvageable items and communicate findings clearly
• Properly document all contents using company systems, including photos and condition reports
• Maintain organization and tracking of contents throughout pack-out, storage, and pack-back processes
  Structural Cleaning Support
• Assist with structural cleaning following fire, water, or mold losses
• Perform detailed cleaning of walls, ceilings, floors, and building materials
• Execute odor control and deodorization techniques as directed
• Set up and maintain cleaning equipment and work areas
  Quality Control & Documentation
• Ensure all work meets company standards and industry best practices
• Complete job documentation accurately and in a timely manner
• Communicate discrepancies, damages, or concerns to supervisors promptly
• Follow proper chain-of-custody procedures for customer belongings
  Customer Service
• Interact professionally with customers on job sites
• Demonstrate empathy and care when handling personal belongings
• Clearly explain processes when needed and represent the company positively
  Safety & Compliance
• Follow all safety procedures, including PPE usage and hazard awareness
• Adhere to OSHA guidelines and company safety protocols
• Maintain a clean, organized, and safe work environment

• 2+ years of experience in the moving industry strongly preferred
• Experience in fire/smoke cleaning and odor control highly desired
• Working knowledge of restoration equipment and cleaning techniques
• Ability to lift 50+ lbs and perform physical labor in varying environments
• Strong attention to detail and organizational skills
• Valid driver’s license and reliable transportation

• Strong contents knowledge and decision-making (salvage vs. non-salvage)
• Attention to detail and documentation accuracy
  
  Time management and ability to work in a high-volume environment
• Team-oriented with the ability to work independently
• Problem-solving and adaptability in the field

• Mix of warehouse and on-site residential/commercial environments
• Exposure to fire, water, mold, and debris conditions
• Fast-paced, high-volume restoration setting