Director of Metro Operations

MARYLAND TRANSIT ADMINISTRATION

Join the Team That Moves Maryland!

Maryland Transit Administration (MTA) seeks a Director of Metro Operations who will provide overall leadership of Metro Operations, formulate and achieve public transportation goals, and ensure safe, efficient customer service across Maryland.

• Lead Metro Operations, formulating public transportation objectives.
• Develop and implement short‑range and long‑range strategic and business plans.
• Formulate and recommend operating policies and procedures, ensuring coordination and cooperation among assigned departments.
• Coordinate divisions within the department and with outside agencies, participating in committees, task forces, and contract negotiations.
• Ensure Metro system follows safety standards, maintain accountability for safety performance measures, and approve budgetary adjustments.
• Manage assigned rail operating resources and capital assets, responding to operational issues to meet program and safety compliance objectives.

• Bachelor’s degree from an accredited college or university.
• Ten (10) years of administrative or professional work, with at least three (3) years involving supervision, general operations coordination, rule or policy development, or responsibility for policy or procedure development.
• At least nine (9) years in mid‑management or higher‑level capacity managing in a public or private sector urban rail transit agency, or large transit operations or transit property.
• Successful team‑builder and change agent with at least nine (9) years Rail transit experience, including program management, service contract compliance, scheduling software, and unionized setting experience.
• Knowledge of transportation/tran trends, transit initiatives, and emerging transit projects nationally, nationally, and locally.

MDOT offers a generous and competitive benefits package.
MDOT Benefits Guide

Apply online by registering t.maryland.gov/employment. Resumes may not be substituted for the application. Include all relevant experience on your application. Applications not completely filled out will not be considered.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.

Reasonable accommodation for persons with disabilities will be provided as requested.

Issue Date: 12/26/2025