Bench Custodial Unit Director - Baltimore, Md

BENCH CUSTODIAL UNIT DIRECTOR - BALTIMORE, MD

Salary: $60,000 - $65,000

Job Summary: The Bench Custodial Unit Director provides management support to new and existing SSC accounts in higher education settings. Travel is required and may be significant, including overnights. Candidates must be open to relocating outside of the Baltimore area. You will be the cornerstone for the overall cleanliness, sanitation, and security of assigned buildings and will coordinate the activities of janitorial personnel.

Beyond ensuring compliance with company guidelines, you will demonstrate leadership by supervising, directing, and developing both supervisors and hourly employees to maintain high‑quality standards and contribute to customer satisfaction while fostering a safe and equitable environment.

• Facilitate seamless communication between shifts to ensure task completion.
• Train workers in janitorial methods, procedures, and proper equipment operation.
• Issue supplies and equipment to workers, ensuring quality and timely delivery.
• Conduct daily inspections and follow through on all assignments to guarantee task completion.
• Cross‑train and develop personnel for multiple positions, promoting a versatile workforce.
• Conduct weekly staff reports and inspections, fostering a culture of accountability and excellence.
• Meet with staff regularly to review task completion and plan for future projects.
• Secure buildings after the completion of work, demonstrating attention to security measures.
• Guide project completion to ensure timely and within‑budget outcomes.
• Report and address budgetary issues effectively.

• A college degree is preferred.
• One to two years of supervisory experience in housekeeping or a service‑related field with high customer/client interaction.
• Demonstrated strong work ethic, drive, and initiative for quality and customer service.
• Excellent written and oral communication skills, facilitating effective team communication.
• Outstanding problem‑solving abilities in both individual and group situations.
• Ability to engage and motivate staff, fostering a positive work environment.
• Understanding of budgeting processes and a keen awareness of profit and loss concepts.
• Excellent administrative and organizational skills with a focus on prioritization.
• Exceptional time management skills, ensuring efficiency in operations.
• Ability to operate and manage heavy cleaning equipment effectively.

• Medical, Dental, Vision
• Life Insurance/AD, Disability Insurance
• Retirement Plan
• Paid Time Off, Holiday Time Off (varies by site/state)
• Associate Shopping Program, Health & Wellness Programs, Discount Marketplace
• Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program
• Flexible Spending Accounts (FSAs), Paid Parental Leave, Personal Leave
• Paid Parental Leave, Personal Leave

Applications are accepted on an ongoing basis. SSC maintains a drug‑free workplace.

Referral Bonus: This position is eligible for an Employee Referral Bonus. If you know someone qualified, use the ‘job search’ in People Hub to refer them.

Compass Group is an equal‑opportunity employer. We treat all applicants fairly based on their abilities, achievements, and experience, in accordance with all applicable federal, state, and local laws.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all responsibilities, skills, tasks, or requirements associated with this position; the Company reserves the right to modify or change the essential functions as needed.