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Project Manager, Program ​/ Project Manager, Operations Manager

Job in Baltimore, Anne Arundel County, Maryland, 21203, USA
Listing for: Yorktel
Full Time position
Listed on 2026-01-09
Job specializations:
  • Management
    Program / Project Manager, Operations Manager, General Management
Job Description & How to Apply Below
For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide - more than any other video communications service provider - Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.

Yorktel is currently seeking a Project Manager who is a member of the onsite client Project Management Team within York Telecom Corporation. A Qualified Project Manager will apply their industry knowledge, experience, interpersonal skills and administrative techniques to coordinate activities to implement various solutions at the client site for York Telecom customers.

Roles and Responsibilities:

* Responsible for coordinating all internal and external tasks to deploy assigned service projects

* Ability to handle several large to mid-size projects as well as several additional smaller projects simultaneously

* Responsible for conducting internal and external kickoff meetings for projects and establishing project schedules

* Responsible for scheduling and holding project status meetings, as necessary

* Ability to project job cost assessment and tracking related to each effort as well as providing monthly project forecasts

* Interface with vendors as necessary

* Act as Single Point of Contact during project execution

Leadership and

Supervisory Responsibilities:

* Able to lead the Project Team to meet assigned success criteria

* Lead by Example on all engagements

* Responsible for overall client satisfaction

* Direct and collaborate with project team members for completion of project tasks

Skills and Abilities:

* Excellent verbal and written communication skills

* Excellent interpersonal and customer service skills

* Excellent sales and customer service skills

* Excellent organizational skills and attention to detail

* Excellent time management skills with a proven ability to meet deadlines

* Strong analytical and problem-solving skills

* Strong supervisory and leadership skills

* Ability to prioritize tasks and to delegate them when appropriate

* Ability to function well in a high-paced and at times stressful environment

* Proficient with Microsoft Office Suite or related software

Education and Experience:

* 3 - 5 years' experience in Project Management in the Customer Service area

* PMP or equivalent Project Management Certification desired

* Degree or equivalent experience in a Technical Field

Additional Requirements:

* Valid U.S. driver's license is a requirement.

* Prolonged periods of sitting at a desk and working on a computer.

* Must be able to lift to 25 pounds at times.

* Limited weekend and/or night work may be required

* Must be willing to apply for and receive Suitability Clearance

* If permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc.

Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law.

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
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