Quality Assurance & Training Manager

• * Paid Time Off
• * Paid Holidays
• * 401(k) Matching
• * Health Insurance
• * Vision Insurance
• * Life Insurance
• * Health Savings Account
• * Tuition Reimbursement
• * Employee Discount
• * Reduced Tuition Rates
• * Disability Insurance
• * Employee Assistance Program
• * 401(k)
• * Pet Insurance
• * Dental Insurance
• * Paid Training
• * Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary: The State Quality Assurance and Training Manager serves as the coordinator and business process owner for reporting, compliance, and training initiatives that apply to the contracts across the State of Maryland. These initiatives may include, but not be limited to, accreditation, customer/agency-based audits and reports, and the company's internal training guidelines. This position collects, researches, analyzes and reports on program outcomes data to determine the effectiveness, quality and integrity of programs and identifies areas of improvement.

The position further assumes specific projects that focus on improving the practices of personnel to ensure compliant operations, adherence to company standards, and customer contract conditions.

• The State Quality Assurance and Training Manager actively facilitates the implementation and compliance of accreditation and licensing standards in all programs.
• Conducts statewide audits of clinical documentation, treatment services, medication-assisted treatment (MOUD), and case management practices.
• The State Quality Assurance and Training Manager monitors compliance with:
  Code of Maryland Regulations (COMAR) regulations, Department of Public Safety and Correctional Services (DPSCS) contractual standards, Behavioral Health Administration (BHA) licensing requirements, National Commission on Correctional Health Care (NCCHC)/Commission on Accreditation of Rehabilitation Facilities (CARF) standards.
• Develops and oversees corrective action plans (CAPs/POCs).
• The State Quality Assurance and Training Manager prepares facilities for audits, accreditation surveys, and site visits.
• Tracks deficiencies, trends, and repeat findings across facilities.
• Ensures fidelity to evidence-based practices for substance use disorder (SUD) treatment and reentry services.
• Conducts audits of assessments and treatment services to ensure fidelity and adherence to time frames.
• Conducts new hire and required staff training in conjunction with the QA/Training Coordinator
• Provides and creates training for programming staff in conjunction with the Continuum of Care Training Institute.
• Maintains database for all training information and records including training logs and tracking system for internal certification process. Provides training participants with data regarding training delivery.
• Oversees the scheduling of personnel when they need to attend GEO's initial/ongoing training and pre-service and annual training with the Maryland Department of Public Safety and Correctional Services. Maintains training records on personnel attendance. May complete necessary information to ensure the…