Food Operations Manager

Cephas Consultancy Services Private Limited Baltimore, Maryland, United States

About the job:
Join a leadership role responsible for overseeing on‑site food service operations and delivering consistent, high‑quality service outcomes. This position drives operational performance, safety compliance, financial results, and long‑term client success through hands‑on leadership and strategic execution. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization.

Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted‑line or matrixed management.

• Lead a high‑performing team that directly influences client satisfaction and daily service experiences.
• Drive operational excellence across food quality, safety, and service delivery.
• Manage high-volume dining operations with ownership of financial and performance outcomes.
• Champion sustainability initiatives and culinary standards that elevate the dining experience.
• Build trusted client partnerships while delivering on contractual commitments.
• Gain professional growth through responsibility for people leadership, planning, and execution.

• Experience leading, training, and developing on‑site food service teams.
• Knowledge of HACCP standards, regulatory requirements, and high‑volume dining environments.
• Hospitality-focused approach centered on service quality and guest experience.
• Experience developing and executing operational and strategic plans aligned with client objectives.
• Creative mindset supporting culinary innovation, sustainability, and continuous improvement.

• Education Requirement:
  Bachelor’s degree or equivalent experience.
• Management
  
  Experience:
  
  3 years.
• Related
  
  Experience:
  
  3 years.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. We offer a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement