Director of Loss Prevention

The Director of Loss Prevention is responsible for the entire Loss Prevention Department at Royal Farms. This position exists to minimize and prevent loss at Royal Farms.

This position is to assist in minimizing and preventing loss through the 100% execution of company brand standards in policies and procedures in conjunction with the best-known practices of Loss Prevention in the workplace. The Director of LP is also in charge of the inventory auditing process, camera surveillance, and safe systems and works with other departments in streamlining processes that affect areas of responsibility in Loss Prevention throughout Royal Farms.

This position is also a liason to law enforcement, courts, prosecutors, and local communities.

• • Shrink, Cash & Waste Oversight -Leads company-wide strategies to monitor, analyze, and reduce shrink, cash variance, and product waste. Partners with operations to drive accountability and implement prevention initiatives. Deploys LP Officers to address high-risk areas.
  • Robbery & Theft Response - Oversees the response to robbery incidents and organized retail crime schemes. Coordinates with law enforcement and legal entities to support investigations and prosecutions.

• • Process Improvement & Technology Integration - Drives forward-thinking initiatives to enhance inventory, shrink, and cash handling procedures through technology and process redesign.
  • Inventory Accuracy & Efficiency - Ensures data integrity and process efficiency during scheduled inventory audits, supporting crew effectiveness and reporting quality.

• • AML & BSA Compliance Oversight - Provides leadership and oversight of the company's Anti-Money Laundering and Bank Secrecy Act compliance program. Ensures designated staff maintain up-to-date policies, coordinate audits, file required reports, and meet federal and state regulatory requirements.
  • Regulatory Violation Response Management - Oversees team responses to FDA violations related to tobacco and alcohol sales. Ensures all issues are appropriately addressed, documented, and resolved in accordance with company and regulatory expectations.
  • Alart Compliance - Monitors enterprise-level trends in false alarm activity and ensures the team manages resolution and payment of associated fines.
  • Legal Coordination - Oversees relationships with law enforcement and prosecutorial agencies, ensuring staff provide appropriate support for criminal investigations and legal proceedings.

• • Alarm System Oversight - Provides strategic oversight of alarm monitoring systems to ensure all stores are equipped for emergency response. Ensures the team maintains accurate contact protocols and incident reporting processes.
  • Cash Safe Technology - Oversees safe-related systems and processes to ensure secure and efficient cash handling across the organization. Partners with IT and Operations to support ongoing functionality improvement and reporting capabilities.
  • Surveillance System Management - Provides leadership over the deployment, maintainance, and optimization of store camera systems. Ensures the systems support investigative needs, legal compliance, training functions, and POS integration.
  • Armored Transport Services - Oversees armored car vendor performance to ensure consistent and secure deposit pick-up and change delivery services for store operations.
  • Access Control & Key Security - Provides oversight of key control protocols across all store and corporate facilities to maintain physical security and accountability.

• • Organizes all LP responsibilities and ensures they are…