Director, Corporate Partnerships
Listed on 2026-10-15
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Management
Client Relationship Management, Account Manager
Title: Director, Corporate Partnerships
Department: Corporate Partnerships
Location: Baltimore, MD (Oriole Park at Camden Yards)
Reports To: Vice President, Corporate Partnerships
FLSA Status: Full-time, Exempt
Position SummaryThe Director, Corporate Partnerships leads the strategic management, activation, retention, and growth of the Baltimore Orioles’ corporate partnership portfolio. This position directs the Partnership Management team, establishes account-management and service standards, and ensures that partners receive consistent, proactive, and high-quality support throughout the partnership lifecycle.
The Director is accountable for balancing strategic leadership with operational execution. This includes allocating team resources, developing talent, maintaining accountability, anticipating account risks, advancing renewals, and strengthening relationships across partner organizations and internal departments. The role requires strong business judgment, communication discipline, executive presence, and the ability to translate departmental priorities into consistent team performance. These expectations align with the Orioles’ Director-level framework, which emphasizes resource management, strategic relationship building, analytical decision-making, resource stewardship, and talent leadership.
Essential Duties & Responsibilities Team Leadership and Resource Management- Lead, coach, and develop the Partnership Management team, establishing clear responsibilities, performance expectations, service standards, and accountability.
- Allocate accounts, workload, people, and resources based on partnership complexity, revenue, renewal timing, and team capacity.
- Provide hands‑on coaching and strategic direction, particularly on high‑priority accounts, partner meetings, renewal planning, and complex activations.
- Conduct regular portfolio reviews to evaluate account health, team performance, execution risks, renewal status, and resource needs.
- Create a high‑performing team culture that balances employee support and development with accountability, urgency, and measurable results.
- Recruit, onboard, retain, and develop employees while creating clear opportunities for professional growth.
- Establish and maintain the department’s standards for strategic account planning, partner communication, relationship management, activation, and renewal preparation.
- Ensure each partner has a documented account strategy that identifies business objectives, key stakeholders, contractual commitments, success measures, relationship risks, renewal timing, and growth opportunities.
- Maintain visibility into the health of the full portfolio, intervening directly on high‑value, complex, or at‑risk partnerships.
- Develop trusted relationships with senior partner stakeholders and serve as an escalation point for important opportunities, challenges, and service issues.
- Ensure the team understands each partner’s business, industry, priorities, and measures of success.
- Lead strategic conversations and business reviews for significant accounts while ensuring Managers can independently lead their assigned relationships.
- Own the department’s renewal planning process and ensure renewal strategies begin well in advance of contract expiration.
- Partner with the Vice President and Partnership Development leadership to establish renewal positioning, pricing parameters, timing, responsibilities, and negotiation strategy.
- Hold team members accountable for advancing renewal conversations, identifying decision‑makers, completing partner recaps, and presenting forward‑looking recommendations.
- Identify risks to retention early and develop clear action plans to protect partnership revenue.
- Dri…
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