Regional Manager

Classification:
Exempt Full-Time Employee

Schedule:

Monday
- Friday, 40-45 hours per week

Location:

In-Person Washington DC
- Dupont Circle neighborhood (DMV Travel, and throughout the mid-Atlantic as we expand)

Reports to:

CEO

Start Date:

As soon as possible

Company Overview:

Mold Cure is a rapidly-growing mold sanitization business serving Maryland, Virginia, Delaware, and the District of Columbia. We provide non-invasive, same-day mold sanitization services using safe, EPA-compliant dry fog technology that eliminates mold, bacteria, and viruses in indoor spaces without demolition.

About the role:

We are seeking our first Regional Manager to join our Mold Cure team. You will supervise a growing in-person sales team, a remote dispatch call center, and various contractors including those that maintain our online advertising campaigns and Customer Relationship Management (CRM) system. Further, you will interact with clients on a daily basis, and manage various hiring, administrative and compliance functions.

You will report directly to the CEO. You will be trained on mold assessment and remediation, and perform occasional fieldwork so that you can speak authoritatively on our process, but this is an in-person office job focused on supervising salespeople, optimizing business processes, and ensuring client satisfaction.

Applicants should have at least ten years of experience across sales and management roles, and be digitally sophisticated with tools such as CRMs and AI.

Responsibilities include:

• Daily review of sales funnel with sales team
• Daily interactions with clients to address concerns, close sales, and ensure satisfaction
• Ensure call answering service is returning messages quickly, effectively booking new prospects, answering client questions, and managing appointment drive times for sales staff
• Recruit, manage, train and develop sales staff
• Coordinate with dry fog treatment delivery team and its leader
• Jump in as needed to fill gaps in staffing to ensure client satisfaction
• Support CEO as the company expands geographically
• Manage and improve client and sales data in online systems such as High Level, Jobber and AI-driven data dashboards
• Supervise contractor managing online advertising campaigns, e.g., Google, Linked In and Meta ads
• Help establish performance metrics and track progress against them
• Supervise administrative support staff and ensure various administrative and compliance functions (e.g., bookkeeping, taxes, regulatory filings)
• Integrate Artificial Intelligence into company processes
• Salary: $120,000/ year with annual Cost of Living Adjustments (COLA)
• PTO: 10 paid vacation days plus all federal holidays and the Friday after Thanksgiving.
• Benefits:
  Employer-sponsored health insurance, plus stipends for IRA contributions and cell phone
• Pay:
  Every other week through direct deposit.

Logistics:
Must have a valid driver’s license and be authorized to work in the United States. A background check and driving record check are required.

Culture fit will be very important. Mold Cure is building a sales team of high-performing, low-drama professionals, committed to consistent improvement through learning and feedback. As Regional Manager, you will be leading that team and embodying those ideals.