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Senior Service Delivery Lead, Client ; Hybrid

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: InVita Healthcare Technologies, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 125000 - 135000 USD Yearly USD 125000.00 135000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Delivery Lead, Client Experience (Hybrid)

InVita Healthcare Technologies, Inc. is seeking a Service Delivery Manager in Baltimore, MD. This senior, customer-facing role ensures an excellent client experience by coordinating across the organization to deliver services per contractual commitments.

You will manage relationships, drive service delivery, and lead improvements in KPIs, with a focus on incident resolution, SLAs, and client satisfaction. The role reports to the Client Experience Director and offers a hybrid work arrangement.

Join us at InVita Healthcare Technologies, Inc. as our next Senior Service Delivery Lead, Client Experience (Hybrid) in Baltimore, MD, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Service Delivery Lead, Client Experience (Hybrid) role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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