Database and Gift Processing Project Manager

Itineris is a nonprofit organization that empowers adults on the autism spectrum to live meaningful lives throughout their lifespan. We envision a world where adults on the autism spectrum can fully participate in their communities, with the dignity to choose their own paths as they strive to achieve their dreams and goals.

We are seeking a well-organized, detail-oriented Database & Gift Processing Project Manager to oversee donor data integrity, manage all gift processing, and support the fundraising team with accurate reporting and donor insights. This role ensures smooth, timely donor acknowledgment and plays a critical part in donor stewardship and fundraising operations. The ideal candidate is analytical, tech-savvy, and thrives in a mission-driven environment.

The Database & Gift Processing Project Manager is responsible for maintaining the integrity, accuracy, and functionality of the organization’s donor database; ensuring timely and accurate processing of all philanthropic gifts; and supporting the fundraising team through data analysis, reporting, and donor insights. This role plays a key part in donor stewardship by generating acknowledgment letters, tax receipts, and donor communications. Additional responsibilities include data integrity, donor research, database and website integration, payment portal management, and support for digital fundraising and events.

• Maintain, update, and ensure the accuracy and integrity of the donor database.
• Develop and enforce data entry standards, procedures, and quality control protocols.
• Oversee data audits, record maintenance, and systems integration to enhance efficiency and data quality.
• Identify opportunities for systems integration to improve data quality, reduce manual entry, and enhance cross-departmental collaboration.
• Create, manage, and maintain database queries, exports, and reports to support fundraising, marketing, communications, and leadership needs.
• Train and support staff on proper database use and best practices.
• Manage database troubleshooting, help tickets, and communication with vendors or consultants.
• Import and export data from various sources; ensure proper coding, record maintenance, and system cleanliness.
• Maintain accurate filing systems for donor records and donations.
• Assess and implement technology-based solutions for fundraising, marketing, and communications.

• Accurately process all incoming gifts, including checks, online donations, stock gifts, recurring gifts, and matching gifts.
• Ensure proper gift coding, batch entry, backup documentation, and timely reconciliation with Finance.
• Manage donor pledge programs, including recurring and monthly donor stewardship.
• Maintain organized electronic and physical donation records.

• Generate and send personalized thank‑you letters, tax receipts, and donor recognition materials promptly.
• Maintain and refine acknowledgment and solicitation templates.
• Ensure IRS compliance and organizational standards for all receipting and stewardship communications.
• Oversee donor recognition efforts, including communications and stewardship outreach.
• Identify donor stewardship opportunities and support donor recognition efforts.

• Provide data, segmentation, and reporting to support appeals, campaigns, and donor outreach.
• Conduct prospect research and update wealth screening data.
• Support annual giving, events, and fundraising initiatives with accurate data and insights.
• Collaborate with Development and Marketing teams to track donor trends and fundraising progress.

• Manage online giving platforms, payment portals, and digital fundraising tools.
• Support event registration systems and the online components of fundraising events.
• Assist the Event Committee, Development, and Marketing staff as needed.

• Perform other duties as assigned to support the mission and operations of the organization.

• Bachelor’s degree.
• Minimum of 2+ years of experience in…