Quality Systems Coordinator

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal.

ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

The Quality Systems Coordinator is primarily responsible for managing all aspects of SQF certification, Quality and Food Safety systems (including the Prerequisite Programs), and the HACCP plan for applicable ASR Group location(s).

• Maintain and improve site SQF certification
• Implement ongoing quality improvement processes working with interdepartmental teams.
• Initiate and own CAPAs to resolve concerns related to Quality Systems
• Manage customer audits and investigate customer complaints
• Lead cross-functional Food Safety team including regular meetings with the Food Safety team to exchange information and discuss new procedures or equipment related to food safety
• Implement procedures to support quality and food safety systems
• Deliver training and orientation materials about HACCP and related topics (GMPs, sanitation, etc.)
• Interact with ASR corporate staff on methods and policies development
• Interact with Supplier Quality on approving new suppliers and new ingredients
• Interact with purchasing, maintenance, process, packaging and warehouse supervisory teams to ensure reliability of food safety programs
• Provide effective communication regarding issues, objectives, initiatives, and performance to plan.
• Practices and promotes GMPs and plant safety procedures
• Performs other duties as assigned

• Ability to analyze complex information and perform root cause analysis
• Ability to recognize areas for Continuous Improvement strategies; recommend and implement CI strategies as assigned
• Ability to utilize ERP information and analyze results
• Ability to maintain confidentiality of proprietary business information at all times
• Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplish organizational objectives
• Ability to manage multiple tasks and projects while maintaining quality & accuracy standards
• Ability to utilize Microsoft Office Suite, specifically Excel, Word, and Outlook on an Advanced Level
• Ability to communicate in a clear and concise manner both verbally and in writing, fostering strong lines of communication across the business
• Ability to troubleshoot quality issues on dry packaging lines
• Quality Management
• Risk Management
• Planning & Scheduling
• Problem-Solving
• Analytical Thinking

• Managing Complexity – Keeping focused on key objectives and results when addressing the details of a situation. Making timely decisions using available facts in ambiguous situations.
• Change Management – Challenges the status‑quo; encourages people to question existing methods, practices and assumptions. Responds positively and enthusiastically to novel ideas and suggestions; supports people in their efforts to try new things; seeks ways to implement new ideas. Coordinated, structured period of transition from one situation to another in order to achieve sustainable positive outcome.
• Regulatory Matters – Demonstrates understanding of regulatory and compliance requirements for area of responsibility, which will include the countries in which the product is both made and sold.
• Working with Ambiguity – Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information.
• Accountability – Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both…