FSQA Manager

About The Chefs' Warehouse

The Chefs' Warehouse, Inc. () combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world.

We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.

• Curious & Creative
• Hungry For Food & Results
• Entrepreneurial
• Forward Thinking & Flexible
• Supportive (Of Peers & Chefs)

The FSQA Manager is responsible for ensuring the effective implementation of the Food safety & Quality Management System and overseeing the facility’s food safety and regulatory compliance. This role oversees HACCP and Food Safety programs, ensuring adherence to USDA, FDA, and customer standards while supporting continuous improvement in food safety and product quality. This also includes change management implementation to ensure that all quality assurance programs meet applicable regulations and standards.

• Establish and maintain the Corporate Food Safety and Quality Policies as well as applicable Standard Operating Procedures. This includes SSOPs, HACCP and work instructions
• Work closely with USDA and Regulatory inspectors to ensure compliance and promptly resolve deficiencies.
• Manage facility FSQA personnel and work with Operations personnel to ensure that all food safety and quality management records are completed and verified.
• Provide leadership, support, scheduling hiring, mentoring FSQA personnel. Oversee scheduling to ensure facility has FSQA coverage on all days/shifts
• schedule managerial review meetings and effectively communicate food safety and quality opportunities
• Ability to work independently and as part of a team.
• Investigate customer complaints, conduct root cause analyses, and implement preventive measures.
• Support and manage the 3rd party audit certification program and on-going customer audits
• Schedule and ensure implementation of required Food Safety & regulatory training with staff members
• Coordinate mock recalls with facility on a scheduled basis and report results to management team. Support team in the event of an actual recall.
• Implement corrective actions where required and follow up on a scheduled basis to ensure compliance
• Work closely with sanitation to ensure compliance with environmental standards
• other duties as assigned by Regional Manager

• Experience with GFSI recognized standards is preferred.
• HACCP Certified PCQI a plus.
• At least 3 +years’ Experience in food manufacturing management role with a focus on food safety and quality. 7+ years’ experience in Quality Assurance
• Knowledge of USDA meat and poultry regulations strongly preferred
• Bachelor’s or equivalent education and/or equivalent experience.
• Excellent communication skills
• flexibility to work on various shifts when required

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation,pregnancy, gender identityor any other characteristic protected by applicable federal, state, or local laws.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

We are dedicated to building an inclusive and diverse workforce.