Leasing Specialist- Lofts at Yard

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- Lofts at Yard 56 role at WPM Real Estate Management
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1 week ago Be among the first 25 applicants

WPM is looking for a professional, energetic, and friendly individual with sales and customer service experience to join our team as a Leasing Specialist at our beautiful Class A property located in the Greektown area of Baltimore City. As a Leasing Specialist at Lofts at Yard 56, you play a crucial role in turning our apartments into homes for our residents by addressing their wants and needs, planning resident events, and thinking outside the box to solve issues and concerns.

This position is great for those who have previous experience in customer service, sales, and marketing.

• Starting hourly rate $19.00, plus commission and bonus opportunity.

• Tracking all phone and walk‑in traffic by recording it into the system daily; prepare weekly traffic reports.
• Assist applicants with the application process and gather supporting documentation.
• Maintain marketing materials.
• Manage vacancies by maintaining a vacancy report daily and performing all checklist items to prepare vacant units for move‑in.
• Ensure vacant apartments are ready for move‑in by performing minor cleaning of fixtures, floors, windows, etc.
• Promote resident retention through completion of tasks in the Resident Retention Plan; plan, assist with, and participate in community events for the residents.
• Assist management in establishing, promoting, and maintaining positive relations with residents and everyday operations of the property.
• Provide prospects, residents and vendors with assistance in scheduling building tours, maintenance, communicating building procedures, and supplying general building information.
• Coordinate, market and participate in resident outreach and marketing events.
• Provide support to Property Managers by producing, modifying, and/or distributing various forms, spreadsheets, manuals, information packages, etc.
• Process correspondence with residents, contractors and other third parties for Property Management staff.
• Maintain and update insurance certificate files for all residents.
• Assist in electronic/hard copy filing systems for all residents, invoices, purchase orders, vendors, and other files.
• Contribute toward operational needs by helping to provide phone coverage and administrative support related to maintaining property management operations.
• Perform other duties as assigned.

• Present a positive professional image in appearance, demeanor, and dress.
• Operate a PC and learn new software.
• Communicate effectively.
• Work flexible hours as business needs dictate.
• Possess a valid driver’s license and vehicle.
• Require weekend work and occasional evenings.
• Show strong attention to detail.
• Commit to excellence.
• Successfully multitask in a fast‑paced environment.

• High School Diploma or equivalent.
• Prior leasing and/or sales experience preferred.
• Prior lease‑up experience preferred.

• Entry level

• Full‑time

• Sales and Management

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