Assistant Property Manager

Overview

Assistant Property Manager at Pennrose responsible for marketing and leasing of assigned properties, delivering resident services, and supporting Property Manager and Regional Property Manager in effective property management.

Pay $22 – $25/hour depending on experience.

• Coordinating leasing events such as open houses, realtor tours, and resident promotional activities.
• Assisting with the development and implementation of resident services programming.
• Maintaining knowledge and awareness of corporate in/out migration, property competition, and other market conditions affecting leasing and operations.
• Managing the property’s answering service, ensuring superlative customer service, up‑to‑date calling sequences, and accurate contact information.
• Notifying residents of all issues affecting their tenancy.
• Filing court documents for eviction and attending scheduled court hearings as the landlord’s representative.
• Overseeing security deposit administration including inspecting units to determine residents’ balances or refunds, preparing disposition letters, and processing security deposit returns.
• Assisting Property Manager with maintaining building security measures, documenting incidents, and sending proper notifications to management, owners, and insurance carriers.
• Familiarity with all procedures and requirements of accounts payable and accounts receivable.
• Processing all property expenditures for Property Manager’s approval.
• Maintaining a journal of administrative, facility‑related, and market‑driven property issues and concerns.
• Leading tours of property, showing vacant units and marketing property amenities.
• Tracking and following up with all referrals, walk‑ins, and phone inquiries.
• Developing and maintaining a reference book detailing the property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions.
• Preparing leasing checklists and packages which include all required forms, deposits, schedules, and information.
• Reviewing and screening all applications for Property Manager’s approval.
• Maintaining the property’s filing system including tenant, applicant, accounting, and vendor and contract files.
• Maintaining deposit and rental collections.
• Monitoring landlord‑tenant relations and mediating disputes when necessary.
• Responding to resident concerns and complaints, counseling residents and providing referrals to appropriate agencies.
• Utilizing maintenance software programs to enter in and track work orders.
• Inspecting apartments for move‑in/out condition and turnover status.
• Assisting Property Manager with conducting and documenting annual unit inspections and annual recertification of residents.
• Assisting Property Manager with reassessing property and completing competitive marketing analysis.
• Remaining current on and compliant with policies and laws affecting the marketing and leasing of the property, including the company’s leasing agreement, Landlord‑Tenant code, Fair Housing laws, and other applicable laws.
• Ordering office supplies.
• Maintaining regular daily office hours ensuring adequate coverage on weekends and holidays.

• High School Diploma or equivalent.
• Bachelor’s Degree preferred.
• 2 or more years of experience in multi‑family property management.
• Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred.
• Knowledge of HUD programs including but not limited to HOPE 6 and project‑based Section 8.
• Proficiency in Yardi preferred.
• Proficiency in Microsoft Windows, including Microsoft Excel and Outlook.
• Excellent customer service skills.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties).

• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
• Ability to work at property locations within or near transitional neighborhoods.
• Ability to climb stairs, take elevators, bend, squat and reach overhead.

Entry level

Full‑time

Sales and Management