E-Commerce Associate
Listed on 2025-12-22
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Retail
Retail Associate/ Customer Service, Ecommerce
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E-Commerce AssociateRegular Full Time Wilmarco, Baltimore, MD, US
2 days ago Requisition
Salary Range: $17.50 To $17.50 Annually
E-Commerce Associate
Wage: $17.50
JOB SUMMARYThe E-Commerce Associate plays a key role in supporting the daily operations of the E-Commerce department in alignment with organizational goals, procedures, and quality standards. This position is responsible for a variety of operational tasks including inventory management, product processing, order picking, and packing. The E-Commerce Associate ensures accuracy and efficiency throughout all workflow stages while demonstrating a positive attitude, strong attention to detail, and effective communication skills.
This role actively upholds and promotes the mission, vision, and values of the organization.
- Accurately and efficiently executes all aspects of daily inventory control, including receiving, verifying, organizing, and reconciling merchandise to maintain optimal stock levels. Processes products for online sales by preparing, labeling, and cataloging items, and fulfills customer orders by carefully picking and securely packing goods to ensure timely and error-free shipment.
- Maintains strict adherence to established safety protocols, organizational policies, and housekeeping procedures. Actively contributes to a clean, organized, and safe work environment by following all safety guidelines, promptly addressing hazards, and participating in regular housekeeping activities.
- Serves as an ambassador of Goodwill’s mission, values, and organizational standards through professional conduct, positive interactions, and exemplary customer service. Consistently demonstrates integrity, respect, and commitment to the organization’s goals in all workplace activities.
- Performs additional responsibilities and provides flexible support to the E-Commerce department as directed. Adapts to shifting priorities and collaboration with team members to address evolving operational needs, ensuring the continued success and efficiency of E-Commerce operations.
- High School diploma or equivalent required
- None
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES- Ability to complete tasks and assignments with numerous interruptions and little direct supervision
- Must be highly collaborative and open to multiple perspectives
- Ability to communicate clearly in person and on the telephone
- Ability to understand verbal instructions
- Attention to detail and diligence to meet daily production goals
- Commitment to team building and improvement processes
Medium
Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.
TRAVELREQUIREMENTS
None
WORK ENVIRONMENTModerate
Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.
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