Retail Sales Manager

Job Overview

Step into a leadership role where your impact matters! Our top 25 high‑volume store is seeking a dynamic retail leader who thrives on building high‑performing teams and delivering exceptional customer experiences. In this role, you’ll mentor and inspire a motivated team, drive sales success, and create a culture of excellence where every interaction feels five‑star. If you’re passionate about coaching, problem‑solving, and leading by example, this is your chance to make a difference every day.

We

Make Dreams Happen!

As a member of the management team, you will assist in building and retaining a high‑performing team, create a consistent environment of world‑class customer service, and exceed sales plans.

Essential Job Functions Customer Focus

• Leads and models a customer‑first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five‑star customer experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

Analyzing and Decision Making

• Monitors store payroll to keep hours within the monthly budget and checks timesheets for all scheduled shifts.
• Assists in leading the store to achieve Total Monthly Income (TMI) goals by executing foundational excellence and performance‑based leadership for front‑of‑house and alterations combined.
• Monitors inventory management, special orders, receiving, layaway, and repair processes to ensure first‑quality standards for all merchandise.

Managing Performance

• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Observes individual performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Builds a strong bench and talent pipeline, ensuring the store is always staffed and fills open positions within 30 days.
• Other duties as assigned.

Education & Credentials

• High School Diploma or equivalent.
• Two‑to‑four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Work Hours and Physical Demands

Full‑time hours:
Sunday through Saturday, 40 hours a week.

While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift up to 25 pounds and must be able to see at close and long distances, use peripheral vision and depth perception, and use a computer and other electronic devices for long periods.

Full‑Time

Opportunity – Benefits

• Rewarding Environment and Competitive Pay
• Generous Team Member Discount after First Pay Period
• Dayforce Wallet – Get Paid Early!
• Health/Dental/Vision Insurance
• 401(k) Program
• Paid Vacation, Sick Days & Holidays
• Pet Benefits

Diversity, Equity, and Inclusion

Love wins when love is for Everyone! Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. We aim to build a workforce that reflects the customers we serve and celebrate all forms of diversity.

EEO Statement

David’s Bridal encourages applications from all qualified candidates. We have a great record of accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, contact Human Resources at  or .

Disclaimer

The preceding job description highlights the general nature and level of work performed by employees in this classification. It is not a comprehensive description of all duties. Actual duties and responsibilities will vary. The standard base pay range for this role is posted with a minimum and maximum rate. The starting rate of pay offered will vary based on factors including but not limited to position offered, location, training, and/or experience.

The base pay range $19.95–$29.92 is specific to the state in which this role is posted and may not apply to other locations.

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