Operations Associate; Part-Time - Harbor East

Operations Associate (Part-Time) - Harbor East

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Mindful movement is at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living, it changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team to initiate, complete work, and provide feedback to the team to achieve optimal results supporting total store operations.

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to address process or system gaps.
• Support execution of key operational functions including shipment, receiving, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized efficiency.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Execute company‑level operations‑focused directives, projects, and initiatives in partnership with the Operations & Visual Management team.
• Assist in processing shipment and ensuring product flow, including visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies.
• Resolve client needs quickly & effectively to ensure customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.
• Duties require constant movement in and around the store. When not actively assisting guests, this position takes initiative to perform other tasks to keep the store clean, safe, inviting, and operating efficiently.

• 1+ years of prior work experience in a client‑centric, sales & operational environment.
• Requires constant movement in and around all areas of the store.
• Ability to lift, push, carry or move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self‑motivated with a desire to achieve results and excel individually and as a team.
• Aligns with and embodies ALO's Guiding Principles.

Part‑Time non‑exempt associates are expected to work up to 30 hours per week, based on the needs of the business, with a minimum shift of 4 hours. Full‑time non‑exempt associates are expected to have open availability 7 days a week, 32‑40 hours. All employees are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries.

The Company’s Associate base pay ranges from $16.00 to $18.00 per hour in Baltimore, MD. Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may increase total compensation. The base range is one component of the total rewards package, which also includes clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.