Grocery Clerk
Listed on 2026-10-12
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Retail
Retail Associate/ Customer Service, Stocking, Grocery Clerk / Food Retail, Customer Service Rep
Baltimore’s Own. Family Owned.
We’ve been a Baltimore staple since 1944. As a family-owned grocery business, our mission has always been simple, to nourish our community through quality food, genuine service, and the care that comes from treating people like neighbors.
What began as a single neighborhood market has grown into two locations. While we’ve evolved over the decades, our values have stayed the same community first, pride in our work, and respect for the people we serve and work alongside every day.
Our vision is to continue building Baltimore’s premier neighborhood grocery destination one where quality, craftsmanship, and community spirit come together. After more than 80 years, we’re still growing, evolving, and investing in the people who make it all possible.
The Grocery Clerk provides outstanding customer service, ensures product presentation meets Eddie’s standards, and supports department sales goals. This role requires engaging with customers, maintaining inventory, and assisting with merchandising and store upkeep.
Responsibilities:Customer Service:
- Greet customers warmly and assist with locating products or making recommendations.
- Answer customer inquiries politely and professionally.
- Follow through on customer requests to ensure satisfaction.
- Build positive relationships with customers.
- Stock, rotate, and dust products throughout the day.
- Maintain shelves and aisles according to Eddie’s standards for cleanliness, freshness, and variety.
- Perform product inventories and assist with product orders.
- Advise the department manager of low or unavailable stock items.
- Promote store events, holidays, and featured products.
- Dynamically sell products by providing information to customers.
- Check in deliveries and sign invoices as needed.
- Assist with merchandising and store upkeep.
- Perform additional duties as assigned to support smooth store operations.
High school diploma or equivalent.
Qualifications:- Prior retail or stocking experience preferred but not required.
- Strong customer service and communication skills (verbal and written).
- Ability to work in a fast-paced team environment, multitask, and meet deadlines.
- Attention to detail and ability to follow instructions accurately.
- Reliable and punctual with a flexible schedule, including nights, weekends, and holidays.
- Professional demeanor with the ability to resolve customer concerns courteously.
- Ability to maintain appearance according to dress code.
- Medical, dental, and life insurance coverage
- 401(k) retirement plan with company matching
- Flexible Spending Account (FSA)
- Paid time off (PTO)
- Competitive referral program
- Employee Assistance Program (EAP)
$15 per hour
Compensation is based on years of relevant experience, demonstrated customer service ability, and overall ability to multitask.
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