New Home Counselor

Join to apply for the New Home Counselor role at Beazer Homes.

As a New Home Counselor (NHC), you are the face of Beazer Homes, a trusted guide and brand ambassador who delivers an elevated, seamless home buying experience. From the moment customers walk into one of our model homes until the day they receive their keys, you will be there every step of the way, ensuring they feel supported, informed, and celebrated throughout their journey.

Your primary responsibility is to build meaningful connections that instill confidence and enthusiasm in every customer interaction, ultimately resulting in sales and delighted homeowners.

• Actively contribute to the achievement of monthly sales goals by achieving or exceeding individual sales targets.
• Excite, engage, and educate prospective and current customers through calls, emails, text, and events to inform them about Beazer’s product offerings.
• Provide the highest level of customer care and service throughout the full sales and closing cycle.
• Demonstrate mastery of Beazer Homes products and services and what differentiates us from our competitors.
• Regularly visit competitor communities, comprehend the market landscape, gather and utilize data to conduct Competitive Market Analyses, and use that analysis to maximize success.
• Maintain model home(s) and community appearance to the highest standards.

• Valid driver’s license in the state of employment.
• Preferred: 3+ years of proven success in a sales or customer service environment.
• Where required, a valid real‑estate license for the state of operation.

• Demonstrated ability to meet or exceed monthly goals in a commission‑based sales environment.
• Strong commitment to providing an exceptional, customer‑first experience with enthusiasm and positivity.
• Proven teamwork skills with a reliable and collaborative approach to achieving shared objectives.
• High emotional intelligence with the ability to assess situations, adapt communication style, and connect effectively with customers.
• Excellent verbal and written communication skills, with the ability to build rapport and convey information clearly.
• Resilient and motivated, able to overcome objections and maintain focus in a competitive sales setting.
• Ability to understand and communicate technical construction and design concepts in a clear, engaging, and relatable manner to customers.

• Proficient in CRM platforms and digital sales tools to manage leads and track customer interactions effectively.
• Understanding of basic mortgage financing concepts is preferred.

• Able to work in the sales office of the model home or temporary sales offices.
• Able to visit and guide buyers through lots, homesites, and communities in various phases of completion where temperature and noise levels vary.
• Able to visit neighboring communities for competitor information and remote locations for training.

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Additionally, an employee’s job duties may change at any time, in the company’s sole discretion.