Named Account Executive, Enterprise: Non-Profit

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Job Category:
Sales

Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Strategic Account Executive specializing in selling into Strategic Non‑Profit organizations you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission‑critical objectives.

You are the CEO of your business and you work strategically and methodically to quickly develop a P.H.D. in your customer's business.

Join our dynamic team and help Non‑Profit organizations leverage Salesforce solutions to enhance their operations and better serve their constituents. Apply today to be a part of this meaningful role.

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and‑above all‑connections. Salesforce.org powers the purpose of people dedicated to solving our world's biggest problems. A global community of nonprofits and educational institutions relies on our technology to help them operate effectively, raise funds, and build more meaningful relationships with those they serve.

As an established Strategic Account Executive, you know how to navigate through large organizations. You're knowledgeable about your clients' specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can't live without. You understand what it means to sell a value based solution and engage/create alignment amongst Executives in the C‑Suite, IT, and the Mission.

Your storytelling skills are unmatched so presenting across multiple departments won't be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver.

Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience.

• Develop an in‑depth understanding of Salesforce products and solutions.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction
• Understand the challenges our customers are working to solve for and develop a strong point of view as to how we can partner to help
• Develop and drive the overall long‑term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data‑driven…