Senior Business Account Executive, SMB Direct Sales; Outside Sales

Senior Business Account Executive, SMB Direct Sales (Outside Sales)

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Comcast brings together the best in media and technology. We drive innovation to create the world‑best entertainment and online experiences. As a Fortune 50 leader we set the pace across a wide range of locations and disciplines. We are at the forefront of change, moving at an amazing pace thanks to remarkable people who bring cutting‑edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Sell Comcast Internet, Data, Video and Voice services to small and mid‑size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi‑location opportunities. As part of the sales process, create and deliver face‑to‑face presentations that demonstrate knowledge of the latest Comcast products and services. Promote bundled products to ensure the optimal solution for the customer. Sell with a goal of exceeding departmental financial and unit targets.

Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

• Territory development including local business partnerships and organizational affiliations, and local enhancement of Comcast positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Responsible for customer satisfaction and supporting a positive impression of the Comcast experience.
• New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid‑size businesses.
• Generate new leads with targeted businesses through prospecting activities such as cold calling, canvassing, customer referrals and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX and multi‑location opportunities.
• Identify improvement areas through a consultative process that enhances prospects’ ability to communicate more effectively both internally and externally to their customers.
• Effectively manage a territory with high activity and a comprehensive business plan.
• Team with technical, customer service and related support staff to ensure end‑to‑end customer sales and satisfaction, thus driving new revenue growth.
• Consistently maintain a pipeline of qualified prospects that will yield monthly quota performance and above.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and business professionalism.
• Punctual, regular, and consistent attendance.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – join huddles, make call‑backs and help elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors and our communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to be a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color,…