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Client Experience Manager

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: ICG Medical
Full Time position
Listed on 2026-10-20
Job specializations:
  • Sales
    Client Relationship Management, Healthcare / Medical Sales
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

Location:

Idaho Boise USA

work pattern:
Remote

Company:
Greenstaff Homecare/ ICG-Medical

This is an exciting opportunity for someone who thrives in a fast-paced, relationship-driven environment and wants to make a genuine impact within healthcare and Homecare.

In this role, you’ll be responsible for new business and growing relationships and revenue within your region, while ensuring we continue to deliver a timely, robust, and high-quality Homecare service to our clients.

What you’ll be doing :
  • Building and maintaining strong client relationships
  • Maintaining a strong presence in the field and conducting site visits
  • Managing and developing your client pipeline
  • Conducting regular service calls and proactively resolving client queries
  • Working closely with scheduling teams and maintaining client availability
  • Keeping client databases and records accurate and up to date
  • Collaborating with Compliance, Sales, Payroll, and other internal teams
  • Supporting basic payroll queries and timesheet management
  • Identifying opportunities to develop client relationships and maximize growth
  • Delivering an exceptional level of service to our clients and candidates
What we’re looking for:
  • 2–3 years’ experience in a Healthcare/Homecare environment
  • Excellent verbal and written communication skills
  • A strong commitment to delivering passion for the elderly and building rapport.
  • Excellent relationship-building and stakeholder management skills
  • Someone who is organized, proactive, and comfortable managing multiple priorities
  • Someone who is comfortable working remotely and in the field
  • Most importantly, someone who shares our Open. Family. Passion. values

If you’re looking for a role where relationships matter, healthcare makes a difference, and no two days are the same, we’d love to hear from you.

Come and be part of ICG Medical — where what we do ultimately helps improve patient care.

#ICGMedical #Healthcare Recruitment #Healthcare Jobs #Recruitment Jobs #Healthcare Careers #Patient Care #Hiring #Careers #Healthcare Professionals #Recruitment #Join Our Team

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