Inside Sales Representative

About the Organization Building trusted partnerships worldwide. Carson & SAINT is a certified veteran-owned small business whose customers include government, civilian, and defense agencies as well as commercial and enterprise organizations.

This position will manage a portfolio of accounts to achieve long-term success, develop positive long-term relationships and handling customers' needs, and generate new sales using existing and potential customer and sell both our capabilities as a cybersecurity services provider and our industry leading SAINT security suite. This role is pivotal in ensuring client satisfaction, retaining existing customers, and contributing to the overall growth of the company by identifying and capitalizing on upselling opportunities.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Manage and strengthen relationships with existing clients to ensure high levels of retention and satisfaction.
• Identify new clients and continue to grow the prospect pipeline in conjunctions with marketing and via other channels.
• Identify and pursue opportunities to upsell additional services and products to existing clients.
• Develop strategies to grow the client base through cross-selling and upselling.
• Conduct thorough research on client needs to provide tailored solutions and recommendations.
• Collaborate with the sales and marketing teams to align efforts and maximize revenue potential.
• Prepare and deliver compelling sales presentations and proposals to existing clients.
• Negotiate contract renewals and upselling agreements to maximize revenue and ensure mutual satisfaction.
• Track and report on client activities, renewal status, and upselling opportunities using CRM tools such as Salesforce.
• Stay current with industry trends, competitive landscape, and cybersecurity developments to provide informed recommendations to clients.

• None.

• This role will work from a home office location with occasional travel to team meetings.

• Sitting Prolonged periods of sitting, often for 6-8 hours a day. Employees should be comfortable sitting for extended durations.
• Repetitive Tasks: Using a computer and keyboard frequently can lead to repetitive motions, such as typing and using a mouse.
• Vision: Reading documents on a screen or in print. Good vision is important, and employees may need to adjust lighting or use corrective eyewear as necessary.
• Lifting: While not common, employees may occasionally need to lift or move objects, such as office equipment or boxes of supplies. These tasks are typically infrequent and light in nature.
• Mobility: Although limited, this role requires the ability to drive and travel for occasional offsite meetings and conferences.
• Sensory Demands: Employees may need to concentrate, focus, or problem-solve for extended periods. Mental stamina and the ability to manage stress can be important.
• Ergonomics: Maintaining proper ergonomics, such as chair height, desk setup, and screen placement, is crucial to prevent discomfort and musculoskeletal issues.
• Driving: This role requires occasional driving to attend meetings, conferences, or other work-related activities.
• Adaptability: The ability to adapt to changes in technology, software, and job responsibilities may be required, as this role often involves evolving tools and processes.

• No regular travel is required for this position. Occasional local travel will be required for specific company events.

• Bachelor's degree in Business, Marketing, Sales, or a related field, or equivalent work experience.
• Minimum of 3 years…