LIEUTENANT

Summary

To provide a secure environment for patient care functions of the Medical Center. To provide for the protection of patients, visitors, staff, buildings, property and grounds. Must meet all of the requirements for and be able to perform the duties of the Lieutenant-Operation when required.

• Must possess a high school diploma or GED
• Two to four years in law enforcement or public contract security, with healthcare security being preferred.
• Must attend training offered by the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer when given the opportunity by the Medical Center to attend.

• Must have a valid Maryland Driver’s License, or a valid driver’s license from a neighboring state jurisdiction (PA, DC), if this is their permanent primary residence.
• Employee is not permitted to have a suspended or revoked Maryland License on file even if their home state license for their primary residence is valid, i.e. valid in Pennsylvania while revoked in Maryland.

• Must be able to obtain a Special Police Commission through the MD State Police.
• Must maintain current CPR certification.

• N/A

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
  Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/Net Learning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

• Must be able to work harmoniously with other people.
• Must be knowledgeable in Safety and Security duties and the use of Safety & Security equipment.
• Must be knowledgeable of the Mercy Disciplinary Policy and other policies relevant to personnel management.
• Must be able to operate all security related computerized equipment, CCTV, Access Control, etc.
• Must have strong administrative skills and writing ability.
• Preliminary investigations into criminal and non-criminal matters.
• Is responsible for writing investigative reports and entering them computerized Incident Report System.
• Must attain a working knowledge of the operation of the CCTV and digital recording system.
• Must attend training by the International Association for Healthcare Security and Safety (IAHSS) when offered by Mercy Medical Center. In order to become certified, the officer must pass an examination administered by the IAHSS. Officer(s) who fail the initial certification examination will be able to retest at their own expense.
• Staff who are unable to successfully complete the certification process at the subsequent testing will be evaluated for competency by the Director of Security and Human Resources.
• Staff who have been referred to Human Resources for inadequately meeting role-specific competency standards will be evaluated by HR for counseling regarding vacant positions for which they may be qualified. The officer would then have one month to transfer to another position for which they are qualified. Since the Medical Center can not maintain staff in unbudgeted positions, staff that has not transferred after one month will be terminated from employment.
• Must be knowledgeable in Safety and Security Duties.
• Must be able to operate CCTV and Access Control System and Incident Reporting system.
• Must be knowledgeable of the JC Standards applicable to Safety, Security and the Environment of Care.
• Must be able to work a variety of schedules to include weekends and holidays.
• Must be able to work overtime to support the security needs of the Medical Center.
• Must be able to remain at Mercy…