Security and Public Safety Administrator; Administrator II

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

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Baltimore City Department of Social Services Office of the Chief of Staff 1910 N. Broadway Baltimore, MD 21213

This position serves as the overarching Security and Public Safety Officer for the Baltimore City Department of Social Services (BCDSS). The primary objective of this role is to act as the central liaison and oversight authority for a multi-million-dollar security service contract with 90 employees across 13 distinct agency facilities. The incumbent is responsible for ensuring the rigorous enforcement of interior and exterior safety protocols, executing comprehensive contract management, overseeing incident responses and debriefings, and generating analytical security reports.

Furthermore, this role safeguards the physical security of staff, customers, and infrastructure, requiring 24/7 on-call availability to manage emergency situations, building breaches, and critical facility maintenance issues.

• Manages Security Guard vendor contract compliance. Act as the primary liaison between agency and the contracted security vendor.
• Manages staffing & coverage. Review vendor staffing rosters. Ensures appropriate staffing levels are maintained at all BCDSS facilities during all business hours, addressing coverage gaps immediately to prevent vulnerabilities.
• Partners with BCDSS Procurement and Finance to ensure deliverables are met. This includes daily, weekly, monthly, and quarterly reports, rosters, forms, and other required documentation to ensure MBE (Maryland Business Enterprise) and security services contract compliance.
• Conducts regular physical security assessments of facilities. Identify and report infrastructure safety hazards (e.g., broken cameras, malfunctioning magnetic locks, blocked fire exits, poorly lit corridors) to DAO (Division of Administrative Operations) facility management team for immediate repair.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.