Maintenance Technician

Job Description

Maintain the integrity of all building systems, operate the building efficiently, and perform various tenant services while maintaining positive tenant relations in accordance with Boston Properties’ established operational and safety procedures.

• Building Operations
  • Assist in the efficient operation, maintenance and repair of all building and site systems for assigned properties. Building systems include but are not limited to HVAC, electrical, lighting, plumbing, energy management, water treatment, hardware, keying and fire protection.
  • Perform and/or assist in the installation, fabrication, construction, troubleshooting and repair or maintenance of complex mechanical and electrical equipment. Perform various maintenance services (snow removal, etc.) and tenant services as required.
  • Receive work assignments, plan and/or generate work to be performed and obtain necessary tools, equipment and materials. Complete assignments and paperwork in a timely manner.
  • Assist in the monitoring of contractors, inspecting work and generating deficiency lists.
  • Provide proper care to the assigned equipment, tools, and uniforms. Keep the shop, penthouse equipment rooms and common areas clean, organized and safe.
  • Follow inspection and service procedures outlined in the preventative maintenance and loss control programs. Conduct and/or provide support in the day‑to‑day completion, organization and accuracy of preventive maintenance and loss control.
  • Accurately complete tenant requests, repair work and related records for the respective site/buildings as required. Follow applicable government / local authority requirements (e.g. Orders of Condition) and other records for assigned properties.
  • Regularly inspect all areas of the site/building(s) and communicate deficiencies as well as suggestions for improvements and take initiative to correct as appropriate.
  • Employ service procedures and techniques in accordance with established procedures.
  • Maintain logs on daily activities and events as required.
  • Effectively communicate to the appropriate party/parties the status and activity of building operations and conditions and promptly report any potential or existing problems.
• General
  • Available for various shifts, to fill in for other staff, and to work extended hours, nights, weekends and holidays to ensure adequate building coverage and perform necessary repairs as needed. Respond to after‑hours emergencies such as fire, flooding, severe weather (including but not limited to snow and ice removal), power outage and other related situations including clean‑up activities per on‑call procedures or as requested in critical situations.
  • Promote and maintain a high standard in the operation and appearance of the properties. Promote, establish and maintain positive relations with tenants via proactive communication, routine follow‑up and a high level of customer service.
• Region/Building Specific Functions
  • Perform other duties and special projects as assigned.

• High school diploma or equivalent educational certification preferred.
• A minimum of 0 to 2 years of experience as a Maintenance Technician / Building Engineer.
• A minimum of 0 to 2 years equivalent training experience required including working knowledge of commercial office building systems.
• Training and/or certification in HVAC or Operating Engineering Technologies and/or job‑related training and experience highly desirable; strong mechanical aptitude preferred.
• Ability to work independently with minimal supervision and as a productive member of a team.
• Ability to organize and coordinate work efficiently and prioritize in a demanding work environment.
• Ability to participate in on‑call schedule for after‑hour calls required. This may include working alternative schedules during on‑call period (e.g. 7:00am – 3:30pm or 12:00pm – 8:30pm, etc.).
• Familiarity of OSHA, NFPA and Life Safety codes and regulations preferred.
• Technical and problem‑solving abilities including those related to mechanical controls and Building Automation Systems.
• Basic skills necessary to operate computer for general day‑to‑day work and communication.
• Ability to…