ATM Field Service Technician

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$2,000 Sign on Bonus!
* subject to terms & conditions

Our Field Service Technicians averaged $68,341 in total compensation in 2025!

Annual Profit-Sharing Bonuses 15% - 30% of salary.

401-K 50% matching up to 6%.

Cash Depot is a local family‑owned, culture‑driven company with a national footprint. We’re PROFITABLE and PROJECTED to DOUBLE in size in the next 3‑5 years.

Responsible for the installation and maintenance of ATMs and Air/Vac equipment.

• Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products.
• Perform cash replenishment and coin removal, as scheduled and requested.
• Partner with the territory dispatcher to execute dispatch request as scheduled and requested.
• Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
• Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner.
• Perform administrative paperwork in a complete, accurate and timely manner.
• Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.
• Assist other technicians and help train or perform ride‑along training, as needed.
• Must follow all security procedures and policies.

• Maintain a professional image, both personal and vehicle.
• Maintain inventory standards as required.
• Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
• Identify and recommend efficiency improvements.
• Operate as a team player.
• Perform other job-related duties as assigned.
• Flexible work schedule with on‑call duty.
• Work independently with minimal supervision.

• High School Degree / GED.
• Valid driver's license, clean driving record, and ability to be insured through Company's risk insurer.
• Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
• Ability to drive a vehicle over 50% of the shift.
• Ability to work in a safe manner when lifting and performing tasks associated with position.
• Experience in trouble shooting or electro‑mechanical work.
• Ability to follow the expectations set forth in the Field Service Handbook.
• Excellent communication skills, written/verbal with internal and external contacts.
• Proven ability to be organized, detailed, multi‑tasker, critical thinker, accurate, thorough and a problem‑solver.
• Ability to adapt to change in the workplace or assignment of duties.

Lift/Carry up to 50 lbs frequently;
Walk 51‑100 lbs occasionally;
Sit 101‑150 lbs constantly;
Manually Manipulate >150 lbs occasionally;
Reach outward frequently;
Reach above shoulder occasionally;
Climb, Crawl, Squat or kneel, Bend.

Item weights:
Dispenser (part) – 34 lbs;
Coin Bag – 40 lbs;
Compressor – 40 lbs;
High Security Base – 60 lbs;
Coin Box – 60 lbs;
Concrete Bag – 80 lbs;
Dolly – 86 lbs;
Top Compartment – 140 lbs;
Vacuum Attachment – 310 lbs (with lifting equipment); ATM Machines – 280‑875 lbs (with lifting equipment). ATMs over 875 lbs require two Technicians.

Full‑time traveling role in a van, often exposed to weather. Approximately 50% shift at customer locations. Requires use of lifting equipment, hand tools, iPad, cell phone, etc.

All other job-related duties as assigned.

Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Contact HR if you need an accommodation.

Cash Depot provides equal employment opportunities to all employees and applicants. No discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity or expression.