Commercial Kitchen & HVAC​/R Field Service Specialist

Keep Restaurants Running — One Critical Fix at a Time Join Colliers and support Chick-fil-A restaurants through a best-in-class service network. You’ll work independently in the field, backed by expert technical resources, OEM training, and a responsive operations team that equips you to succeed.

A day in this role Morning starts with a prioritized route in your local market. You arrive onsite, connect with the Operator, and consult the Chick-fil-A Technical Assistance Team as needed. You isolate an issue on a Garland Grill, source the right part after speaking with the manufacturer, and complete the repair. After accurately documenting the work order and updating your truck stock, you head to the next service request — a refrigeration sealed system check on a Traulsen unit — before finishing the day with preventative maintenance on HVAC rooftop equipment.

What you’ll handle

Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment

Service hot-side cooking equipment, refrigeration systems (including sealed systems), specialty food service equipment, and base-building HVAC systems

Meet response times within established service level agreements and support on-call emergencies during non-standard hours

Work with manufacturers for diagnostic support and parts identification; install ordered parts accurately and professionally

Consult with the Chick-fil-A Technical Assistance Team while onsite

Complete timely documentation: work orders, time reporting, receipts, and truck stock inventory

Maintain an organized service vehicle, tools, and parts inventory; uphold productivity standards and safe work practices

Engage with equipment partners, suppliers, and vendors; participate in continuous OEM training and certification

Equipment you may service

Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill.

What you bring

Technical trade school training and/or relevant hands-on experience; 5+ years related trade experience (or equivalent)
Training/experience in one or more: sealed refrigeration/HVAC systems, electrical systems, mechanical systems, process controls, hot-side equipment and/or mechanical power transmission

Experience servicing kitchen equipment, facilities, or construction systems EPA Universal Certification Valid state driver’s license, proof of insurance, and a safe driving record (MVR required); able to safely operate company vehicles

Strong mechanical aptitude; ability to read diagrams and schematics

Proficiency in Microsoft Word, Excel, and mobile service applications

Excellent written and verbal communication; self-starter who works independently with a positive, service-oriented attitude Travel
100% travel within a defined local market

Limited overnight travel, primarily for onboarding and training

Physical demands

Work extended periods during emergency or priority situations (including overtime)
Lift, carry, push, or pull up to 50 pounds

Climb ladders and stairs up to two stories (with ladder safety training)
Frequent bending, twisting, kneeling, crouching, and crawling; extended standing and walking on even/uneven surfaces

Frequent use of arms, wrists, and hands to operate tools and machinery

Work indoors and outdoors in varying weather

Tools and techHVAC Systems Refrigeration/Cooling Systems Benefits Competitive  compensation and benefits, including a full range of health care options, paid time off, and a 401(k).

How to apply

Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Compliance and notices

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers provides equal employment opportunities to all…