Traveling Technology Specialist

About the Role As a Traveling Field Implementation Technician, you’re F3’s go-anywhere expert. When a new market launches, a big rollout needs extra hands, or a customer is somewhere our local teams can’t reach, you’re the one on the next flight out. You’ll spend your work week on the road across the US and Canada, installing, troubleshooting, and training at restaurants, hotels, concert venues, grocery stores, corner bodegas, and everywhere in between.

Wherever business happens, you’ll keep checkout lines moving, front desks checking in, and teams running without missing a beat.

What to Expect:
Travel and Schedule Travel requirement of up to 100%, with continuous travel Monday through Friday and overnight stays away from home throughout the work week

Be available to work four (4) weekend days per month, as scheduled by management

Travel by plane, rental or personal vehicle, train, boat/ferry, rideshare, and other modes of transportation, as needed

Schedules may include early mornings, late evenings, overnight installs, and extended shifts based on customer and business needs

Holiday coverage may be required on a scheduled or as-needed basis

Hours worked, including compensable travel time, must be accurately recorded and are paid in accordance with applicable wage and hour laws and F3 policy

About F3 TechnologiesF3 Technologies, Inc. is a leading field service technology company specializing in payment technology installations and support. We serve partners across the nation, delivering exceptional service through our dedicated team of professionals. Guided by The F3 Standard, we Focus on People, Foster Belonging, and move Forward Together.

What You Will Do Travel continuously Monday through Friday to customer sites across the United States or Canada to install, maintain, replace, and repair Point of Sale systems in person

Install, maintain, replace, and repair Point of Sale systems with customer sites remotely, as assigned

Troubleshoot technical issues and provide timely and effective solutions

Lead high-level customer engagement during training, go-live, and troubleshooting services

Partner with scheduling and dispatch to manage travel itineraries, and adapt quickly to delays, itinerary changes, and same-day reassignments

Transport, safeguard, and track company equipment, tools, and inventory while traveling

Submit accurate and timely expense reports and receipts in accordance with F3 travel and expense guidelines

Maintain accurate records of work performed and parts used, including all mandatory documentation

Communicate with customers and team members in a professional and courteous manner

Adhere to safety standards and protocols at all times, including while traveling

Additional responsibilities, as assigned

What You Bring Required High  School Diploma or equivalent

Must be 21+ years of age Ability and willingness to travel up to a full week, with overnight stays away from home Ability to work four (4) weekend days per month, as well as early mornings, late evenings, overnight shifts, and holidays, as scheduled

Valid driver's license and a driving record that meets F3 and rental car company requirements, maintained and kept current at all times

Valid government-issued identification that meets TSA requirements for domestic or international air travel (REAL  equivalent)
Valid passport with ability to travel internationally

Must reside within a reasonable distance of a major commercial airport

Some roles require fluency in more than one language; this will be communicated and confirmed during the hiring process

Ability to multitask and stay organized while working across changing locations and time zones

Continued education, as required; this may include training and educational resources made mandatory…