Survivor Case Manager

Islamic Leadership Institute of America (ILIA) is seeking a part-time Survivor Case Manager to support youth, caregivers, and families impacted by homicide and community violence.

The Survivor Case Manager will provide trauma-informed case management, complete intake and service planning, maintain regular follow-up with participants, and help connect survivors and families to appropriate resources and supports.

The role is part of ILIA’s Wellness and Stabilization program and requires strong coordination, documentation, and relationship-building skills.

Location:

Hybrid and community-based work, with ILIA’s office located in Baltimore, MD and local travel within Maryland as needed.

Qualifications:

Degree in Social Work, Human Services, Counseling, Psychology, Criminal Justice, or related field, or equivalent experience

Experience providing case management, victim services, family support, youth services, or community-based services

Experience working with individuals and families impacted by homicide, grief, trauma, or community violence strongly preferred

Knowledge of trauma-informed and survivor-centered practices

Strong communication, organization, documentation, and follow-up skills

Ability to work independently while coordinating closely with program staff and community partners

Familiarity with victim compensation, community resources, referral systems, or court-related support is a plus

Experience using Salesforce or another case-management system is a plus

Ability to complete required background screening

Valid driver’s license and reliable transportation preferred

Responsibilities

Complete participant intake and needs assessments

Support timely intake and follow-up with referred participants

Develop individualized service plans based on participant needs and goals

Provide follow-up during the initial stabilization period

Maintain regular communication with participants and families

Assist participants with victim compensation screening and application support

Help participants understand and navigate available court, victim-service, and community resources.

Coordinate warm referrals to mental health, grief support, victim services, and other community resources

Work with licensed mental health professionals when clinical needs or safety concerns are identified

Track participant progress, referrals, services, and outcomes

Maintain accurate and timely case documentation in ILIA’s case-management systems

Coordinate with ILIA staff, community partners, and referral sources

Support participant transition, stabilization, and connection to longer-term resources.

Schedule

Part-time; schedule based on participant and program needs, including some evening or weekend availability.

Position Type

Contract Period

Through June 30, 2027

Compensation

Up to $28.85 per hour, depending on relevant experience and qualifications.