Stakeholder Engagement Specialist; Disability Services), Part-Time

Dhaka Technologies Limited Company | Contract

Dhaka Technologies Limited Company (DTLC) is hiring on behalf of a state health and human services agency client for a developmental disabilities stakeholder experience engagement running from December 2026 through June 30, 2027. We are seeking a Stakeholder Engagement Specialist to lead day-to-day engagement with individuals receiving developmental disabilities services, families, caregivers, providers, advocates, support coordinators, regional offices and legislative stakeholders.

Location: Remote. Occasional travel to Baltimore, MD and the client's regional offices is required for in-person engagement sessions.

Responsibilities

• Plan, recruit for and facilitate listening sessions, focus groups, advisory meetings, interviews and surveys across Maryland.
• Maintain the stakeholder issue and theme tracker and the centralized feedback log.
• Synthesize feedback into quarterly stakeholder feedback summaries and recommendations for client leadership.
• Support stakeholder and journey mapping and targeted experience-improvement initiatives with the client's regional offices, including before-and-after metrics.

Mandatory qualifications (all are required)

• Bachelor's degree in Communications, Public Relations, Social Work, Public Administration, Psychology or Sociology.
• 5+ years of professional stakeholder or community engagement experience in human services, Medicaid, disability services or state or local government.
• 3+ years of direct experience engaging people with intellectual and developmental disabilities, their families, and the provider and advocacy community.
• Demonstrated experience designing and facilitating listening sessions, focus groups and surveys, and turning the results into written summaries and recommendations.
• Experience with journey mapping or comparable service-design methods.
• Strong professional writing; writing samples will be requested.
• Able to travel occasionally to Baltimore, MD and the client's regional offices for in-person sessions;
  Maryland or nearby residence preferred.
• Available to start in December 2026; U.S. work authorization; sponsorship is not available for this role.
• Independent of direct service providers funded by the client agency (no financial, ownership or organizational relationship).

Preferred

• Master's degree in a related field.
• Experience with Maryland state developmental disabilities services or support coordination.
• Bilingual English/Spanish; familiarity with plain-language and Section 508 standards.
• Approximately 360 hours through June 30, 2027 (about 10-12 hours per week, heavier during engagement cycles).
• Remote; occasional travel to Baltimore, MD and the client's regional offices required.