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ServiceNow SAM Developer

Job in Baltimore, Anne Arundel County, Maryland, 21240, USA
Listing for: Zachary Piper Solutions
Full Time position
Listed on 2026-10-26
Job specializations:
  • Software Development
    Software Engineer, IT Specialist, Javascript, Computer Software / Middleware
Salary/Wage Range or Industry Benchmark: 150000 - 160000 USD Yearly USD 150000.00 160000.00 YEAR
Job Description & How to Apply Below

Zachary Piper Solutions is seeking a Service Now SAM Developer to support a federal technology modernization initiative focused on the Air Force District of Washington (AFDW) and Department of the Air Force (DAF). This position is remote
, with occasional travel to Andrews AFB, MD as needed. The Service Now SAM Developer will serve as a key technical contributor responsible for designing, developing, and maintaining Service Now Software Asset Management (SAM) solutions, automating IT asset lifecycle processes, and integrating enterprise systems to improve efficiency and compliance. Join a mission-critical program supporting the modernization of Air Force IT operations and readiness through cutting-edge Service Now capabilities.

Responsibilities

for the Service Now SAM Developer include:
  • Design, configure, and maintain Service Now SAM Pro, SaaS Management, HAM Pro integrations, and related ITAM capabilities.
  • Develop and automate software and asset lifecycle processes using Flow Designer, Workflow Editor, Integration Hub, and custom Service Now applications.
  • Build and maintain integrations with third-party discovery tools, vendor portals, procurement platforms, and enterprise systems through APIs and data imports.
  • Create executive dashboards, compliance reports, software license reconciliation processes, and audit reporting capabilities.
  • Support platform governance, code quality, testing, upgrades, deployment activities, and technical documentation while collaborating with business stakeholders and IT Asset Managers.
Required Qualifications for the Service Now SAM Developer include:
  • 8+ years of relevant IT experience with a Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; additional experience may be substituted for education.
  • At least 4 years of Service Now development experience supporting enterprise implementations.
  • Strong experience with Service Now SAM Pro, HAM Pro, ITAM, ITOM, CMDB, Discovery, Service Mapping, and platform governance.
  • Proficiency with JavaScript, Glide APIs, HTML, XML, Flow Designer, Integration Hub, REST/SOAP APIs, Business Rules, Script Includes, Client Scripts, and Service Portal.
  • Service Now Certified System Administrator (CSA) or Certified Application Developer (CAD) required.
  • Ability to support federal government clients and travel to Andrews AFB when required.
  • Active Secret Clearance.
Compensation for the Service Now SAM Developer include:
  • Salary Range: $150,000 - $160,000
    depending on experience
  • Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401(k), Tuition Reimbursement, and Sick Leave as required by law

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